OBi110 doesn't receive incoming calls to Google Voice number

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SteveInWA:
In that case, log into the OBiTALK web portal, completely delete your OBi off of the portal, wait a few minutes for it to remotely reset the OBi (you will see the red power light come on and then go off, and the other lights will blink for a while).  Then, on the phone attached to the OBi, dial ***8, then 1, to restore factory defaults.

Now, use the **5 procedure to add your OBi back to the OBiTALK web portal.

Follow these instructions to set up your OBi with your Google Voice account again.

http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460

BrookeUkiah:
Hi Steve:

Thanks very much it now works for both making and receiving calls!
Have Fun,
Brooke

SteveInWA:
Great!  Thanks for working through it with me.

KSSteve:
Steve,

I'm having the same trouble with my OBi100 and Google Voice that Brooke had.  GV and the OBi worked fine together for quite a while, but now I can only make outgoing calls. If I try to call my GV number from another phone it goes straight to GV voicemail.

I've followed all the instructions on this page several times.  Firmware is 2886.  Google chat is checked.  Google voice says "my number."  Do not disturb is not enabled. 

I've deleted and added the OBi on Obi "Device Configuration" several times. 

Outer two lights are solid green.

Please help!

SteveInWA:
Quote from: KSSteve on September 13, 2016, 07:43:59 pm

Steve,

I'm having the same trouble with my OBi100 and Google Voice that Brooke had.  GV and the OBi worked fine together for quite a while, but now I can only make outgoing calls. If I try to call my GV number from another phone it goes straight to GV voicemail.

I've followed all the instructions on this page several times.  Firmware is 2886.  Google chat is checked.  Google voice says "my number."  Do not disturb is not enabled. 

I've deleted and added the OBi on Obi "Device Configuration" several times. 

Outer two lights are solid green.

Please help!


Let's see what your Google Voice account looks like.

Please log into your Google Voice account from a laptop or desktop computer, not from a mobile phone or tablet, and then take a screenshot of this page:  https://www.google.com/voice#phones

If you need help learning how to take a screenshot, see these instructions:  http://www.take-a-screenshot.org/

Obscure (cover up/black out) the first six digits of all phone numbers, leaving the last four digits exposed.  Obscure any email addresses, too.  You can use any basic image or photo editing program, such as MS Paint, to cover up the private fields.

Attach the file to your reply here, by clicking the "+ Additional Options..." link below the post editor.  Thanks.

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