False Voicemail Indicator

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Michael_Reeder:
I am using an OBi202 with the OBiWiFi option to connect to a "Comcast Business Class" internet connection.  I am utilizing a DECT 6.0 wireless handset -- a Panasonic KX-TG6511 with voicemail flashing light indicator on handset.  I am utilizing Google Voice.

I find I am getting false voicemail waiting messages -- both flashing light and staccato dial tone.  When I call into voicemail, Google Voice informs me I have no messages.  This is a new phone number -- I have no reason to think I would be getting real voicemail yet.

When I unplug the OBi202 and the phone and reconnect them this goes away.  A few hours or days later the false voicemail indicator reappears.

Any idea what is going on?

Thanks,
Mi

sic0048:
Check your GV settings.  There is an option to notify on "Missed Calls" which will cause the system to act the same as if there is a voice mail waiting.  Go into GV from a web page and make sure everything is cleared out (VM, missed calls, texts or other messages, etc).

Michael_Reeder:
Thanks sic0048 -- I did not see exactly what you describe, but I just unchecked "place missed calls in the inbox".  Will test how this works!

-- Michael

sic0048:
That should do it.  I was writing my post off my memory, so it isn't surprising that it wasn't word for word correct. 

swan2swan:
Quote from: Michael_Reeder on April 27, 2013, 10:04:02 am

I am using an OBi202 with the OBiWiFi option to connect to a "Comcast Business Class" internet connection.  I am utilizing a DECT 6.0 wireless handset -- a Panasonic KX-TG6511 with voicemail flashing light indicator on handset.  I am utilizing Google Voice.

I find I am getting false voicemail waiting messages -- both flashing light and staccato dial tone.  When I call into voicemail, Google Voice informs me I have no messages.  This is a new phone number -- I have no reason to think I would be getting real voicemail yet.

When I unplug the OBi202 and the phone and reconnect them this goes away.  A few hours or days later the false voicemail indicator reappears.

Any idea what is going on?

Thanks,
Mi


I had the same problem with my OBi100 and this advice was helpful:

Quote from: sic0048 on April 30, 2013, 03:29:03 pm

Check your GV settings.  There is an option to notify on "Missed Calls" which will cause the system to act the same as if there is a voice mail waiting.  Go into GV from a web page and make sure everything is cleared out (VM, missed calls, texts or other messages, etc).


Thank you so much - problem solved!!  :)

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