Dropped calls, poor quality voice, deteriorating service
virtualy:
Nope.
SMCD3G --> Airport (LAN1)
SMCD3G --> OBi 202 (LAN2)
4 ethernet ports on back of SMCD3G. I'm using the first two.
Thanks.
Shale:
As a test, consider disconnecting SMCD3G --> Airport (LAN1) temporarily while you make a test call.
virtualy:
I did as you suggested. Disconnected home network from modem/router, leaving OBi as sole device. Still having continuously dropped calls, frequent reports of bad sound quality.
CoalMinerRetired:
Try the generically VoIP Quality Tests listed here:
http://www.obitalk.com/forum/index.php?topic=5803.msg37497#msg37497
See if they point to anything in particulate.
virtualy:
VOIP Quality Test results:
Phone Power:
Jitter 43.8 ms - too unpredictable.
All else good (download, upload, packet loss, MOS score)
voipqualitytest.com:
Jitter 126.8 ms - too unpredictable
Consistency of Service 18% - unable to produce constant stream of data (poor voice quality)
All else good (packet loss, MOS score, etc)
Both tests showed a shockingly low download speed, though good enough for VOIP, and upload speeds were lower than expected as well, though again, good enough for VOIP. The download speeds were nowhere near the results I get when I run various other speed tests. Don't know what that means, though apparently it is unimportant to the problem at hand.
So, my jitter is bad, as is consistency of service. Are these problems caused by my ISP? Modem? OBi? The magnetosphere? IOW, whats my next step?
BTW, thanks to all who have taken the time to help.
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