Urgent Dial Plan Assistance Needed

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ianobi:
Your config is beginning to look a bit confused. It’s important to remember that number transformation and routing is a function of several digit maps as well as the Phone Port OutboundCallRoute. For now try this:

Service Providers > ITSP Profile A > General > DigitMap:
(<**2>xxxxxxxS4|…existing rules here…)

Service Providers > ITSP Profile B > General > DigitMap:
(xxxxxxx|…existing rules here…)

No further changes are needed to the OutboundCallRoute to make this work.
This will route all seven digit numbers to sp2.

If more changes are needed, then please post all of your digitmaps and the Phone Port OutboundCallRoute, so an overall picture can be seen.


Backup and Restore is best done via the local web page not via the OBiTALK portal.

System Management > Device Update > Backup Configuration

Check “Use OBi Version” box. Click on “Backup”. This will give you an XML file to save where you wish.

Kings:
ianobi,

Thanks a million times for your continuous assistance, all the config settings are working perfectly well right now apart from the land line call divert. I tried to follow your guideline but the unanswered calls are still not diverted to my cell phone number as I intended.

Here is what I did below for your perusal and further advice:

Physical Interfaces > LINE Port >Calling Features >CallForwardOnNoAnswerEnable,:  checked

Physical Interfaces > LINE Port >Calling Features > CallForwardOnNoAnswerNumber: sp1(0504291615)

I also tried using:

Physical Interfaces > LINE Port >Calling Features > CallForwardOnNoAnswerNumber: ph1(0504291615)

I thought that the second one might work since it is my physical PSTN  land line attached to my Obi device I intend to divert, besides my SP1 can only make outgoing calls to US and Canada.

Thanks.

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