Line Port Call Forwarding Assistance

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ianobi:
hwittenb has shown you the correct format. However, it does seem that you live in a country that does not follow the North American numbering scheme. You need to be sure that the service provider that you use for forwarding can deal with the number format that is forwarded to it. For instance, GV expects numbers to be eleven digits starting with “1”, therefore GV on sp1 is probably no use for you for forwarding calls.

I suggest trying this in two stages. First, try to forward to one number, then try to two numbers. First try:

Physical Interfaces > LINE Port > InboundCallRoute:
{(x.0554171947|x.290072663):aa},{sp2(mobile#;d=6),ph}

If that works, then try:
Physical Interfaces > LINE Port > InboundCallRoute:
{(x.0554171947|x.290072663):aa},{sp2(mobile#;d=6),sp2(office#;d=6),ph}


When testing do not call in from 0554171947 as it will always go to aa as it is a trusted caller.

Kings:
Quote from: ianobi on May 11, 2013, 03:02:09 am

Physical Interfaces > LINE Port > InboundCallRoute:
{(x.0554171947|x.290072663):aa},{sp2(mobile#;d=6),ph}

If that works, then try:
Physical Interfaces > LINE Port > InboundCallRoute:
{(x.0554171947|x.290072663):aa},{sp2(mobile#;d=6),sp2(office#;d=6),ph}


ianobi,

Thanks a lot you've actually been of tremendous help to me in trying to correctly setup my OBi device. The above format you gave me worked perfectly well, I did change the number format to: 009714171947 to enable the service provider successfully process the call.

Now if you don't really mind my asking, what of in a situation where I want to divert all unanswered calls from SP1 which is GV to my cell phone number 0554171947, using the PSTN line attached to my Obi device, what should I do in that case?

Your usual kind and knowledgeable recommendations will be highly appreciated, and thanks in advance.

ianobi:
I’m assuming this is your exisiting:

Voice Services > SP1 Service > X_InboundCallRoute:
{(x.0554171947|x.290072663):aa},{ph}


Change to:
Voice Services > SP1 Service > X_InboundCallRoute:
{(x.0554171947|x.290072663):aa},{li(0554171947;d=6),ph}


d=6 means delay=6 seconds. That seems quite a short time to me. You can change it to longer if you wish, maybe d=10. Remember a call from GV needs to be answered within 25 seconds or the GV voicemail will take the call.

Kings:
Quote from: ianobi on May 11, 2013, 08:09:17 am

Change to:
Voice Services > SP1 Service > X_InboundCallRoute:
{(x.0554171947|x.290072663):aa},{li(0554171947;d=6),ph}


Hi ianobi,

Thanks a lot, the above settings you gave me for my GV call divert worked perfectly well, I am indeed grateful.

Just to throw in one more question, in a situation where I am on an active call on SPI which is GV, and I have one or two other incoming calls i.e. from SP2 or the PSTN line, how do I put the active call on hold in order to answer the other calls or switch between the calls?

Thanks as always in advance.

ianobi:
This is copied from the ObiDeviceAdminGuide, which can be found at:
http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf

Call waiting lets you take a second call that comes in when you are already on the phone with another party and not have to disconnect to take the new call. When you are on the line with the first party, you will hear a tone signalling you there is a second call coming in. To answer this call, press the “flash” button on your phone or depress and release the switch hook on the telephone. The first party will be placed on hold and you will be connected to the second party until you press the “flash” button or depress and release the switch hook again.

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