Google Voice Porting - Old number recalimed. No voicemail
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arcopress:
I ported my landline to Gvoice when I bought my OBI 3 months ago. All was well, until the old Google Voice Number (pre-port) was reclaimed by Google today (I didn't want to spend $20 to keep it). Now, anyone calling to my Google Voice # rings fine on my OBI and my android, but if I don't answer, it attempts to forward to google voicemail and gets an intercept: "we could not complete your call, please try again".. (gvoice lady)..Seems that the voicemail was linked to both the ported number and the original #... If I call my original #, I get the same intercept.
Any way to reclaim the old # and make voicemail work again?
Ideas?
Thanks
Alan
CoalMinerRetired:
Just so we understand, you had a GV number and a landline number from a telco, both independently up and working correctly.
Then you ported your telco landline to your GV account (GV Account 1) and it became a new GV number, and the old/former GV number you had on "GV Account 1" went into what Google seems to describe as a 90 day waiting period.
If yes to the above, then:
- Likely no way to reclaim the old number, per google voice FAQ here.
- This sounds familiar in that it may have been discussed on here before. Try searching, it seems like there was some simple trick/work around that corrected the issue.
- If the above doesn't work, look over the GV FAQ and then post in the Google Voice Product Forum.
arcopress:
I have searched and found nothing. I've also posted to the Google Product Forum. I don't think that the OBI has anything to do with my problem. Google Voice is simply not forwarding to voicemail now that the original number has been reclaimed.
Rick:
Try deleting Talk from your phones list, then test it again.
arcopress:
Tried that. No help. "we could not complete your call. Please try again".
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