OBI100 can't get green light on the phone LED

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Arbob:
Device is supposedly registered, I have the OBiTalk downloaded and set up, phone connected, etc. etc. but can't get the LED on OBi100 green nor can I call in or receive calls.  Configuration seems fine, info entered seems correct.  Please help!
 

Shale:
Start here: http://www.obihai.com/support/troubleshooting/

Arbob:
Thanks.      But:
when I follow the process and try to see why registration failed I end up having to enter the Expert mode and see this

SP1 Service Status
Parameter Name   Value   OBiTALK
Settings   
Status   Register Failed: 403 Incorrect Authentication (server=204.11.192.163:5060; retry in 14s)      
PrimaryProxyServer         
SecondaryProxyServer         
CallState   0 Active Calls      

There are no values that can edit in all those field, how am I supposed to overcome this?

Jackson:
How is the service provider you are trying use?

Arbob:
I am using callcentric and followed all instructions

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