Help TechIlliterate set up Obi202 w/modem
NanD:
Quote from: giqcass on May 27, 2013, 09:48:49 pm
I'm using my OBi202's networking functions as we speak. It can function as you want. Power cycling is always the first step after you check your cables. I would make sure both cables are patch cables. It often does not make a difference if a patch cable is mixed up with a crossover cable but I have ran into cases where the wrong cable completely took a network down.
A crossover cable usually says "crossover" on it. The following link explains crossover cables for you.
http://www.ehow.com/how_5098962_identify-crossover-cable.html
If the Obi isn't connecting then a computer connected to it is unlikely to connect so before trying to debug your internet connection I would try to get the Obi going. Once the Obi is connecting then move on to the computer.
It is a white cable that says "Golden Bridge E122276" and "Verified UL Cat 5" and is what the cable installation people put from their modem to my computer. Hopefully it is the correct thing - it works just fine when it's plugged from the modem to my computer. And the cord I'm using from the modem to the Obi (when I have it connected) is the one that came with the Obi. Yes, hopefully when the Obi works everything will work.
Thanks.
giqcass:
Just to be clear about how you have connected everything let's go through it from scratch. Power everything down including the Touchstone Telephony modem.
Unplug all of the cables and inspect them to makes sure none are damaged. The port Marked "internet" on the Obi must be connected to the LAN port on the Touchstone Telephony modem with the RJ-45 Ethernet Cable that came with your Obi. The port marked "LAN" on the Obi must be connected to your computer. The Phone must be connected to phone port 1 on the Obi. Make sure the coaxial cable is connected to the Touchstone Telephony modem properly. Plug all of the power supply's in and make sure they are connected to the correct devices.
Shale:
Just to make sure somebody had not set up something non-default, you might do a factory reset. From http://www.obihai.com/OBiAdminGuide.htm#_Toc333506085 says "By default, the hardware reset button located via an opening on the underside of the OBi202 will reset all settings. " It does not say you have to hold the button in for a few seconds, but I would. I think that reset is done by pushing a standard small paper clip wire through the hole in the round boss near the foot closest to the power light. You should see some reaction from the lights when you do that.
Regarding cables, also try swapping cables to put the other cable between the OBi and the modem. This would be to check if there could be a problem with the cable that you put between the OBi and the modem. It is unlikely, but worth checking.
Make sure that the cable to the modem is connected to the Internet port.
NanD:
Quote from: giqcass on May 27, 2013, 10:10:37 pm
Just to be clear about how you have connected everything let's go through it from scratch. Power everything down including the Touchstone Telephony modem.
Unplug all of the cables and inspect them to makes sure none are damaged. The port Marked "internet" on the Obi must be connected to the LAN port on the Touchstone Telephony modem with the RJ-45 Ethernet Cable that came with your Obi. The port marked "LAN" on the Obi must be connected to your computer. The Phone must be connected to phone port 1 on the Obi. Make sure the coaxial cable is connected to the Touchstone Telephony modem properly. Plug all of the power supply's in and make sure they are connected to the correct devices.
Did that.
Three times now.
Same issue.
:(
Shale:
Take your OBi to a friend with good Internet and a router and plug the Internet port into the friend's router. If you cannot get a solid green light there, I suspect your OBi202 is defective.
If you do get a green light there, I wonder if the MAC number of the OBi has to be registered with your cable provider. I don't know if Time Warner does that. I know some cable internet providers in the past did that.
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