Help TechIlliterate set up Obi202 w/modem
Shale:
Quote from: NanD on May 27, 2013, 06:14:37 pm
Per the Quick Start Guide:
I have the modem feeding into the Obi202 at the Internet plug.
I have the computer hooked to the LAN plug.
I have the phone hooked up where the phone goes.
The Obi power light continues to flash green. I can get a dialtone. (But I already have VOIP access via Time Warner Cable.) I do NOT have access to the internet through my computer. Hence, I can't set anything up. The little "Quick Start" guide is not helping here....
Try power cycling your modem. Then power-cycle your OBi202. Does the Obi power light go solid green?
NanD:
Hi. It went solid green for a few seconds, then went blinking again and remains blinking.
Ostracus:
Was your original setup (before you bought the Obi) a cable going from your TWC modem straight into your computer?
giqcass:
I'm using my OBi202's networking functions as we speak. It can function as you want. Power cycling is always the first step after you check your cables. I would make sure both cables are patch cables. It often does not make a difference if a patch cable is mixed up with a crossover cable but I have ran into cases where the wrong cable completely took a network down.
A crossover cable usually says "crossover" on it. The following link explains crossover cables for you.
http://www.ehow.com/how_5098962_identify-crossover-cable.html
If the Obi isn't connecting then a computer connected to it is unlikely to connect so before trying to debug your internet connection I would try to get the Obi going. Once the Obi is connecting then move on to the computer.
NanD:
Hi. Yes it was. Cord comes out of the wall, into the modem. From the modem directly to the PC. The current VOIP I have has the phone line coming out of the same modem.
I hooked everything up per the quick start, including the phone (unplugged from modem, plugged into Obi). Tried the **9222222222 number with my handset, got "no service available" message. (It never did stop blinking green - I had gone out for an hour and came back and it was still blinking green, before I tried the phone number to see what would happen.) Then noticed that I couldn't use the computer.
I make perhaps a half dozen outgoing calls a year, and have maybe two or three incoming per month. And almost all of the incoming will go directly to my phone's answering machine, but we do need to have a phone line for all these and for emergency. I have contacted CallCentric and set up an account there.
They recommended I do the Obi dashboard, which I did. (I think I did it properly.) But since I can't do anything on the computer if the Obi is attached, I don't know what else to do. I have emailed Obi Help Desk, hopefully they will respond. In the meantime, if you have any ideas I can try?? I am really a dinosaur - haven't fiddled with computers in 20 years and it's like someone who could rebuild a model "T" trying to figure out what's under the hood of a formula race car now.....
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