Dialing **2 not working
edward@topnotchit.com:
I have SP1 configured for Google Voice and marked primary. Calls work. I have VOIP.MS as SP2. Says registered in both the obitalk portal and voip.ms portal.
when I test dial **2 and the number, I get the attendant saying " The number you dialed **2800XXXXXX was rejected by the service provided. Reason: 503" It thinks **2 is part of the call?
when I do the same with **1, the call goes through
edward@topnotchit.com:
BTW VOIP.MS 4443 echo test was successful
QBZappy:
edward@topnotchit.com
Hi
What is your
PHONE PHONE Port>DigitMap
PHONE PHONE Port>OutboundCallRoute
RonR:
Quote from: edward@topnotchit.com on April 07, 2011, 06:38:00 am
when I test dial **2 and the number, I get the attendant saying " The number you dialed **2800XXXXXX was rejected by the service provided. Reason: 503" It thinks **2 is part of the call?
The OBi always repeats what you dialed. That doesn't mean the '**2' was sent to the provider.
Reason 503 means : Service Unavailable
The Reason Code usually comes from the provider.
obi-support2:
Have you tried other numbers? Successful or failed with same reason?
Do you normally need to dial 1 first with this ITSP, such as **21800 xxx xxxx?
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