Obi202 Performance is a let Down
jcantrell:
I have had my Obi202 for 2 weeks utilizing Google Voice.
Issues:
- It doesn't stay in an "online" state for more then 10-15 minutes
- I constantly have to unplug/plug in the power for it to connect
- When I unplug/plug in the power it doesn't always "connect". It requires 2-3 cycles of powering down/up.
- When the service is working, after 2-3 minutes of phone usage, the phone will go dead while in use
I have switched routers, checked firmware, did a factory reset. But the issues continue.
This isn't what I was expecting when I bought this device. >:(
Any help is appreciated.
Jason
themessiah:
Funny ... mine is just the opposite ...
works great w/4 google lines ...
jcantrell:
It would be great if I could achieve getting one GV line to work.
Are there any secrets to your success? It seems like a turn key device following the manual.
Shale:
Tell us about your internet connection. Wired, wireless?
When things are connected, how is the audio during calls? Are there significant gaps in audio?
Is the OBi202 plugged directly into the router?
Do things get a lot better if you turn off the computers in the house as a test?
CoalMinerRetired:
Working from the assumption it's your internet connection, first try the VoIP Quality tests here: http://www.obitalk.com/forum/index.php?topic=5803.msg37497#msg37497
As a very close second suggestion, pickup and move the entire Obi unit and run it on someone else's internet connection, friend, family, neighbor, etc. Does it stay online for more than the time you listed above? This is a test to isolate your internet connection or your Obi unit itself.
Do one or both of the above and report back.
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