Caller ID format
jcrouch:
Hi all,
I just ditched Insight Communications' $40/mo VoIP service for an OBi100 setup using Google Voice.
On incoming calls my caller ID looks like this:
12223334444
Thats it, just 11 digits. Can I format that number to at least have dashes in the usual places? (e.g. 1-222-333-4444)
Would this be on the OBi side or Google Voice? Also is there the possibility of getting the name of the caller too?
Im new to all this so forgive me if this is a really simple thing and its on a menu somewhere.
Thanks,
Jeremy
N7AS:
This is usually a function of the phone. My cordless phones format the number with dashes, but my IP phone does not. Ypu may need to replace your phone with another.
jcrouch:
Thanks N7AS,
Im not sure though... I still have older call history on my cordless phone and when I go back through the calls you can see where the caller id format changes from:
John Smith
222-333-4444
to
12223334444
I didn't change anything on my handsets when I switched over to the OBi100.
I did some research last night and answered part of my question, the name for the caller. I found that you need a separate CNAME service to lookup the names from a database. Possible to do with my setup, but complicated and not free, so I will live without it.
But the dashes in the number would be nice. I guess whatever CNAM service Insight was using probably was formatting the number for me too.
Thanks again,
Jeremy
N7AS:
This is what I do to get CNAN with GV,,,
Go to Simon Telephonics GoogleVoice Gateway https://simonics.com/gvgw/ and enter your GV login there. It will give you SIP credentials to enter on your OBi110. If you get a login failed with Simon Gateway, just go to your GV webpage and there should be a red bar on top that states that someone had tried to login to your account. Just click on the link and follow the steps to allow it. Then go back to Simon Gateway and submit the login again. You then should get the SIP credentials to enter in your OBi110.
Smee:
Quote from: N7AS on June 01, 2013, 10:36:24 pm
This is usually a function of the phone. My cordless phones format the number with dashes, but my IP phone does not. Ypu may need to replace your phone with another.
I agree with that, but only partially. For the most part some older, and even current, phones have difficulty with 11 digit CID vs 10 digit. Currently the Obi sends 11 digit CID information, or more precisely Google does since that who my provider is, to my phone. When a number is received on my Uniden phone as 10 digit, it formats it properly. When received as 11 digit, it doesn't format the number at all. The point is, that the provider is also somewhat responsible for the formatting of the number since it is not typical for CID information to be sent as 11 digits, at least here in North America. A feature to strip leading a country code would be great though. ;D
Smee
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