Caller ID format
Shale:
Quote from: limulus11 on October 21, 2013, 11:16:48 am
Every time I put this in and save it- the device would seem to take it. Then when I got a call the device would show the wrong number of digits and then when I checked the configuration my changes would be gone- and it would be back to the default setting. Any ideas why?
Yes. See http://www.obitalk.com/forum/index.php?topic=92.0
limulus11:
Quote from: Shale on October 21, 2013, 12:32:11 pm
Quote from: limulus11 on October 21, 2013, 11:16:48 am
Every time I put this in and save it- the device would seem to take it. Then when I got a call the device would show the wrong number of digits and then when I checked the configuration my changes would be gone- and it would be back to the default setting. Any ideas why?
Yes. See http://www.obitalk.com/forum/index.php?topic=92.0
OK, Thanks for that help. I used the Obitalk configuration method- the changes took and stuck. It did result in cutting off the leading 1 in the caller ID, however now some of my incoming calls are now just showing 7 digits
(no area code). Strangely, the 7 digit ones are not necessarily in my local area but are from a different area code. Any ideas around how to ensure that I get all 10 digits (area code included) displayed?
Thanks.
ProfTech:
It sounds like you are using a cordless phone with your local area code programmed into it. Remove the local area code from the phone and all 10 digits should show, although I don't have any experience with the method to strip the 1 shown by Ianobi.
limulus11:
Quote from: ProfTech on November 06, 2013, 05:48:25 am
It sounds like you are using a cordless phone with your local area code programmed into it. Remove the local area code from the phone and all 10 digits should show, although I don't have any experience with the method to strip the 1 shown by Ianobi.
No, I have no local area code programmed into my phone. Also, as I mentioned before- it is not a local area code that is getting stripped out, but a completely different area code. For example. My area code is 404. When I get calls from this area I am seeing 404-xxx-xxx. Someone with a 310 area code called me and I saw xxx-xxxx on my phone, but when I checked the Google Voice log it was showing 310-xxx-xxxx. This has happened several times now. Does anyone know why my Obi110 id passing all 10 digits for some calls while it is just passing on 7 digits for others (even though Google Voice is picking up all 10 digits in every case)?
ianobi:
limulus11,
This is very odd, but at least we should be able to see what’s going on. Straight after a call that comes in as xxx-xxxx look at:
1. GV call log: shows what GV sent to OBi.
2. In your OBi: Status > Call History > Peer Number (under SP1 or 2) shows what was received by the OBi before the “1” stripping rule was applied. This is only available in your local web page – dial ***1 for the IP address, user name and password are both "admin" unless you have changed them.
3. In your OBi: Status > PHONE & LINE Status > Phone Port Status > LastCallerInfo. This shows what your OBi sent to the Phone Port in format “CName” CallerID. If there is no CName, then the format will most likely be “” CallerID.
4. Your phone log (if it has one): shows what was received by your phone.
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