Obi202 - Can't hear other person

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gdm783:
I just setup an obi202, and I can't hear the other person  (they can hear me). It is setup with Google Voice, but I also cannot hear the automated voice when I dial ***1. I have tried bypassing the router, I did a factory reset, and I tried a different phone. Nothing helped. Do I need to return this obi and get a new one?

Shale:
If you cannot hear a voice after dialing ***1 and you tried a different phone, try a different phone *cord*.

Also try the Phone 2 jack. Both should work, but try them both one at a time.

http://www.obihai.com/support/troubleshooting/ could help, but I suspect a bad OBi202 or a bad phone cord.

gdm783:
Thanks for your help. I am leaning towards a bad obi. I tried plugging into phone 2 and still no luck. I also tried a cord and a phone that I know work (they are hooked up to an obi100 that I also use).

gdm783:
The plot thickens. I have two obi202's, both using the same google voice credentials. The first one was working fine for months. Now since adding the second, neither receives incoming audio. Any settings I should be tweaking?

Shale:
Quote from: gdm783 on June 04, 2013, 11:52:50 am

The plot thickens. I have two obi202's, both using the same google voice credentials. The first one was working fine for months. Now since adding the second, neither receives incoming audio. Any settings I should be tweaking?

If you are going to have both connected at the same time, they need separate GV accounts.

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