No Called ID and no Voicemail notification while using obi100 and GV
kow613:
So this morning I set up my Obi100 with my VTech CS6419-2 (has caller ID and VM display capabilities) and my Google Voice account and I am having some issues I can't seem to find answers to.
1. Caller ID is not showing up. No number at all. Just says "inbound call".
2. I have left myself a few voicemails and no indicator on the phone is showing up.
Can anyone offer some assistance?
Jackson:
Did you tick:
"Google Voicemail Notification(Optional)" in ObiTalk?
kow613:
Yes
CoalMinerRetired:
For point 1: What does the Obi Call History show for the incoming caller ID? It should match what is displayed on your phone. If Obi Call History shows a number (a.la. 2015551212) and VTech shows "inbound call" something is not working right between Obi Phone port and your phone.
For #2: Let's get #1 figured out first, issue might be related.
Obi Call History: You need to to access via "Web Server-Based Local Configuration" (also called The OBi Device Management Web Page also called direct IP address interface). You will not see Call History via ObiTalk portal. Details here: http://www.obihai.com/OBiAdminGuide.htm#_Toc333506078
kow613:
So I did what you said and checked the call history. All of the calls are there with the proper phone numbers displayed.
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