How To: Use Google Voice and OBi
jbinkc:
Quoting from this post:
"Because the Obi110 uses the Google Chat feature of G-mail, it is recommended that you not open your G-mail page in your browser while receiving calls to the Obi110. Incoming calls may not be routed to the ATA if the G-mail page is open."
Can this be correct? I have my Gmail open almost all the time. What am I missing here?
deloop:
I have google voice as my sp on Obi 100 working. the question I have is, can u use the same google voice account to make calls from the computer when you are away from the phone?
jwcmb:
Quote from: jbinkc on January 29, 2013, 10:49:23 am
Quoting from this post:
"Because the Obi110 uses the Google Chat feature of G-mail, it is recommended that you not open your G-mail page in your browser while receiving calls to the Obi110. Incoming calls may not be routed to the ATA if the G-mail page is open."
Can this be correct? I have my Gmail open almost all the time. What am I missing here?
I was skeptical too, so I tried it today. While logged into GMail, I called my GV number and the phone connected to my Obi110 rang.
As expected (since the Obi takes over GTalk), I got no notification of an incoming call in GTalk. So that, I think, is the real cautionary note. Let's say you are using your laptop away from where your Obi device is, and you don't use the ObiON PC App or setup some equivalent functionality, you can't expect to receive an incoming GTalk call.
jwcmb:
Quote from: deloop on March 02, 2013, 10:07:51 am
I have google voice as my sp on Obi 100 working. the question I have is, can u use the same google voice account to make calls from the computer when you are away from the phone?
Yes, I just tried it. While logged into GMail, I used GTalk to make a call out. Please note my previous message in this thread with the caution about not being notified of incoming calls in GTalk if you've set up that account on your Obi device (unless you setup the ObiON PC App or some equivalent functionality on your computer, ).
SteveInWA:
Quote from: jwcmb on March 02, 2013, 01:06:24 pm
Quote from: jbinkc on January 29, 2013, 10:49:23 am
Quoting from this post:
"Because the Obi110 uses the Google Chat feature of G-mail, it is recommended that you not open your G-mail page in your browser while receiving calls to the Obi110. Incoming calls may not be routed to the ATA if the G-mail page is open."
Can this be correct? I have my Gmail open almost all the time. What am I missing here?
I was skeptical too, so I tried it today. While logged into GMail, I called my GV number and the phone connected to my Obi110 rang.
As expected (since the Obi takes over GTalk), I got no notification of an incoming call in GTalk. So that, I think, is the real cautionary note. Let's say you are using your laptop away from where your Obi device is, and you don't use the ObiON PC App or setup some equivalent functionality, you can't expect to receive an incoming GTalk call.
Just to be clear/complete/OCD about this:
I'm one of the contributors over on the Google Voice forum (aka Bluescat), and we get a lot of confusion over this:
To work with Google Voice, OBi devices emulate a computer (PC or Mac) running the Google Voice & Video Chat web browser plugin (which is the XMPP client that you are using when you make a call from Gmail). Whichever client is the last to communicate with the host will be the client that gets the inbound calls (Note, I am not considering the additional magic the OBi 202s can now do to ring multiple OBis on a GV call).
Why does this matter? Because, if your OBi logs into Google as the chat client, it will receive calls. If you then log into Gmail, and you have the chat client installed on your browser and it's enabled in its settings, IT will receive the calls for a while, at least until the OBi registers again, and so on.
And, gawd help you, if you are using one of the third-party Google Chat emulators on iOS or Android (Talkatone, GrooVe IP, or Mo+), THEY can hog the inbound calls for that Google ID. Again, last one to register/re-register wins.
If you ever want/need to troubleshoot this, do the following:
Unplug your OBiLog into your Gmail account from a web browserLook in the lower right side of the screen for "Last Account Activity:". Click "Details" underneath it. Click the button to sign out of all other sessions, even if it says there are noneLog out of GmailPlug your OBi back in. Now, it will be the most recent client to log in to GV Chat
That's why many of use us a separate, dedicated Google account for our OBi devices.
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