How To: Use Google Voice and OBi
Rick:
I want to emphasize what Steve said at the end:
"That's why many of use us a separate, dedicated Google account for our OBi devices."
If you're porting your home number to Google Voice, you SHOULD STRONGLY CONSIDER setting up a new Google account. Have it just handle that phone number. Your regular Google account can also have a GV number, and can make and receive calls from Google Chat or the Google Voice page.
Emagin:
Ok Steve but what about this scenario:
I got Google Voice (Grand Central) back in the day to have ONE number - GV1
I gave that number out to 100s of people on my business card.
I would like my Obi device to ring my cordless handset phone when people call GV1
It so happens that GV1 is tied to my primary business Gmail Account GM1
My Gmail (Gapps) are always open and logged in on my PC and often on my Android phone
I have GrooveIP on my Android phone logged into GV1
I have other GM2, GM3 and GVoice accounts (GV2, GV3)
Current Setup
SP1 -> GV1
So what should I do to follow your advice.
How do I make Obi ring my cordless handset when GV1 is dialed by third parties without causing a mess when my android or gmail are on GM1
Thank you
Rick:
Move the number to another Google account.
SteveInWA:
Quote from: Emagin on April 16, 2013, 05:41:55 pm
Ok Steve but what about this scenario:
...
So what should I do to follow your advice.
How do I make Obi ring my cordless handset when GV1 is dialed by third parties without causing a mess when my android or gmail are on GM1
Thank you
I explained why this doesn't work. It is a limitation of GV. Do what Rick and I said...move your number over to another GV account.
http://support.google.com/voice/troubleshooter/1378507
I hope you take this as friendly advice, not scolding:
GV is not a full-function, business-class offering. If the option of splitting your number off to another account doesn't meet your business needs, keep in mind the standard warning we give everyone who posts on the GV forum with a "I use this for my business" comment: Google Voice is great for personal, individual use, but it has no direct technical support, and (especially lately) it is subject to outages and mysterious bugs that can extend for long periods of time with no resolution. We strongly recommend that business users consider one of the hosted PBX services (just one example being Ring Central), which offer a higher service level and business-specific features.
Emagin:
Thanks. I've used Anveo extensively with plugins, complex inbound with 10 VAs in asia. I get the business vs. personal. I guess I'm wanting juiced up personal functionality understanding the limitations of Gvoice.
I am just not clear on how you keep the one GV number for people to call you on while also separating the two GV numbers from each other. I thought there might be some trick in advanced Obi settings to have the GV2 number that's 'extra' still ring all the devices that are associated with GV1.
Quote from: SteveInWA on April 16, 2013, 09:39:09 pm
I explained why this doesn't work. It is a limitation of GV. Do what Rick and I said...move your number over to another GV account.
http://support.google.com/voice/troubleshooter/1378507
I hope you take this as friendly advice, not scolding:
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