Hi, Shale. Thanks for the reply.
Yes, it's a 202. I've finally opened a new ticket for this and while replies from Obi tech are slow, it seems they're looking into it. The problem might be that I purchased this from Ebay from what turned out to be a VOIP provider. I don't know if they have these units registered for their VOIP services ONLY or if there's some root configuration for THEIR services...
If that's the case, they should NOT have sold them publicly to non-customers. We'll see what Obi tech finds...