CallCentric 911 and Block Inbound?
Stan.:
Sounds like you have the free NY DID. Have you seen this in the Terms of Use?
Each Free Phone Number must receive call(s) from the PSTN totaling at least one (1) completed minute of use every three (3) months; or they may be removed from your account without warning.
Also, CallCentric and others (Anveo, etc.) say that they provision numbers for 911 display/callback that are different from your DID number -- and DIRECTLY ring your ATA -- for the precise reason that call treatments (or IVR, call flows, etc.) could prevent call completion on a 911 callback.
What did CallCentric have to say about your question when you asked them?
EDIT: Most folks get the NY DID so they can forward Google Voice through CallCentric to get free Caller Name. Are you using it this way? If not, is there another reason for having the DID configured? You should be able to just subscribe to the outgoing pay per minute (and 911) without a DID.
azrobert:
Repeat. Define a Call Treatment in Callcentric to block calls. If the Call Treatment I suggested in my first post will block 911 calls, then just block the N.Y. phone number.
I would think a call to the N.Y. DID that was routed to the Number Disconnected message would be counted for the Callcentric minimum inbound minutes.
If you don't want to use the N.Y. DID why do you have it?
carl:
I have the "free" NYC DID from Callcentric since they offered it and so far I received only about 3-4 misdialed calls, btw from polite people and about 2 solicitation calls. That's not too bad and better than with my other DID's or even my 2 cell phones.
CoalMinerRetired:
Agree with the above. I use a CC line with a NY number forwarded from GV (for the CNAM) and I have 911. In about 12 months of use I've had two or three junk calls, two of which were robo calls that I presume they called every number in the exchange.
giqcass:
I decided to research this issue.
Quote from: Callcentric Support
Hello,
Calls from the 911 dispatcher are always routed to the extension (used to place the 911 call). Those calls DO NOT follow the Call Treatment rules.
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