(solved) Holding calls auto disconnect after 1 minutes
martin595:
The holding call should not be disconnected just after a minute. It may not properly hold or
due to error in holding system.
Huib:
-DetectFarEndLongSilence
-Enable the detection of long period of voice inactivity as a trigger to end the current call
-SilenceDetectSensitivity
-PSTN line silence detection servers the purpose of determining if the PSTN peer has ended the call when silence is detected for a prolonged period (while CPC, Disconnect Tone, and Polarity Reversal signals are not available).
-SilenceTimeThreshold
-For OBi to declare that the PSTN line has gone silent, the energy level of the signal received from the far end has to fall below the threshold selected in SilenceSignalThreshold for at least a certain continuous period of time. This parameter specifies the minimum duration of this silent period in seconds.
Default setting: 60 seconds
litensten:
Quote from: martin595 on July 09, 2013, 10:17:55 pm
The holding call should not be disconnected just after a minute. It may not properly hold or
due to error in holding system.
Are you able to hold longer than 1 minute?
I got people telling me the 1 minute limit is just how obi202 is designed since the hold function was only meant for me to put people on hold long enough to make another call. But I just want to put them on hold though.
Jhill1998:
I am having the same issue. Does anyone have exact details on how to solve this?
Poly tech support told me to:
1. Reset the Obi 202.
2. Buy a new Obi 202.
3. Buy a new phone.
4. Use a "cordless digital phone" and only use a 2-Line phone on Phone port 1 and only use a 1-Line phone on Phone port 2.
I tried all of their suggestions . . . even #4 *rolls eyes*.
While this is marked as solved, the only solution I see is:
Quote from: litensten on July 06, 2013, 12:49:38 am
NVM, I solved it. Just tweak the ring duration and problem solved.
Does anyone know how this was tweaked that fixed the problem?
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