Google Voice Down???
DiamondGirl:
Mine was down yesterday all day (7/25)... noticed the green light was on my box so I made but did not complete one call this morning. What is going on? I go to the OBi Website and it says it's connected but I have no connection to make a phone call... ??? Very annoying.
dircom:
my wife says she can receive calls, cant call out.
I can call her obi to obi, I can call the CallCentric # and the Obi 202 will pick up the call
or by dialing the GV # associated with her Obi.
Dashboard says Connecting to 429xxxxxxx.429xxxxxxx.xx.xxx for the past 24 hours
same error msg on SP1 and SP3 (2 GV #'s connected to the obi)
I forward the two GV numbers to CallCentric
SP4, Callcentric DID says registered
[The other 2 Obi's in my dashboard say connected], have submitted a trouble ticket to Obi land.
dircom:
update, I got a response from OBI support within a few minutes of submitting a ticket
For some reason, your router does not provide the correct DNS server
address.
We then set the DNS server on your OBi to point to a good DNS.
Your OBi status with GV looks good now, you should be able to make/receive
calls.
Dashboard says connected now.
Excellent service. Thank you Obi !
DiamondGirl:
Mine went down again yesterday and is still down - pointing the DNS number - is this something they have to do or is it something I could do? ???
Smee:
Quote from: DiamondGirl on August 03, 2013, 08:42:23 am
Mine went down again yesterday and is still down - pointing the DNS number - is this something they have to do or is it something I could do? ???
This is something you can do. If you are using OpenDNS (Actually I didn't have a problem using them, but others have) or some other malfunctioning DNS, you can go to your Obi Dashboard and select your device. Then enter Obi Expert configuration and go to your network settings. Only update DNSServer1 and DNSServer2 to point to your desired DNS servers. I am using Google's which are 8.8.8.8 and 8.8.4.4.
Smee
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