OBI202 - Inbound calls not ringing phone
rtsmith555:
Wish I could say the RingWaveform setting worked for me as well, but sadly no. Does anyone know of a proven brand/model of cordless phone that typically works well with OBi devices--specifically OBi202? I'd be more willing to risk purchasing new phones than to keep paying Time Warner $40+ per month for phone service. I'd even think about going back to corded to avoid that.
Thanks.
rtsmith555:
Ignore my last post. I just searched the forum using 'trapezoidal' as a keyword and found another thread with what turned out to be the solution.
I somehow had a Google Chat forwarding number that was tied to an old email address. I deleted the Google Chat forwarding number, logged out, logged back in, and there was a new Google Chat number associated with my 'current' GV account email address. Odd--still not sure what happened with my email addresses--but it worked. My phone immediately rang for the first time when tested.
So, your advice led to the conclusion after all, ianobi. Thanks to everyone for the help.
tony17112acst:
I also have a Panasonic cordless system (4 phones) and my phone actually receives incoming calls but they do not ring.
After a lot of experimentation and trial and error, I found that if the main base is plugged into the Obi unit, it rings, but if I have it hooked up to the already existing phone lines in the house, it did not (with Obi linked, of course).
I tried these (and you should too) and they did NOT work:
(1) Removing older phones from the house wiring;
(2) Changed channels on the wireless router to eliminate interference;
(3) Changed Obi's Expert Setting from Sinosoidal to Trapezoidal;
(4) Increased Ring voltage (in Expert Settings) to 92 volts.
Since the phones would ring attached directly to Obi, and not when the house wiring was linked, I theorized that there could be interference or voltage from the telephone company's lines to the house. So I disconnected the wires from the phone company at the network box on the outside of my house and that worked!
I just wanted to let people know that this is another reason your phone may not be ringing.
SteveInWA:
Quote from: tony17112acst on January 29, 2016, 01:11:18 pm
I tried these (and you should too) no, you shouldn't. and they did NOT work:
(2) Changed channels on the wireless router to eliminate interference; DECT cordless phones operate on the 1.9GHz band. WiFi operates on the 2.4GHz and 5GHz bands, and there is absolutely no interference between the two. DECT's 1.9GHz is specifically dedicated to telephony use; no other products interfere with it.
(3) Changed Obi's Expert Setting from Sinosoidal to Trapezoidal;
(4) Increased Ring voltage (in Expert Settings) to 92 volts. Unnecessary. Panasonic phones work fine on the default ring settings.
Since the phones would ring attached directly to Obi, and not when the house wiring was linked, I theorized that there could be interference or voltage from the telephone company's lines to the house. So I disconnected the wires from the phone company at the network box on the outside of my house and that worked! Well,duh.
drgeoff:
@tony17112acst
Connecting an OBi's phone port to house wiring that is still connected to a telco line also has a high risk of killing the OBi and voiding any warranty it had.
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