SP1 disabled

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YongChen:
I cannot flip my SP1 from disabled to enabled.

There was once I disable the SP1 through "OBi Export Configuration" - "Voice Service" - "SP1 Service" - "Enable" unchecked. After this, even I check the "Enable", SP1 still shows Disabled.

I also did "Reset OBi Export Config". It does not change the SP1 from "Disable" to connected.

Please help.

Shale:

Setting the Enabled box is not necessarily going to make the place you did not describe to say "Connected". I suspect that is the "Device Configuration" page.

Did you get the Enabled box to be ticked?

If you are trying to get Connected, you might want to set SP1 up again by clicking SP1 on the "Device Configuration" page.

YongChen:
Quote from: Shale on July 20, 2013, 12:35:48 pm

Setting the Enabled box is not necessarily going to make the place you did not describe to say "Connected". I suspect that is the "Device Configuration" page.
It is the "Device Configuration" page, and I agree and understand what you said.
Quote

Did you get the Enabled box to be ticked?
Yes, as I said.
Quote

If you are trying to get Connected, you might want to set SP1 up again by clicking SP1 on the "Device Configuration" page.
Yes, I did.

When I sent Google Voice on SP2, it shows connected; but on SP1, it shows disabled.

Shale:
I think you want to delete SP1 from OBiTalk, and to set it up again.

YongChen:
Quote from: Shale on July 21, 2013, 07:25:26 pm

I think you want to delete SP1 from OBiTalk, and to set it up again.
I did. It does not work.

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