Can't connect Obi to server [SOLVED]

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drgeoff:
Quote from: FoHo95 on October 04, 2018, 03:07:04 pm

I have the same problem and I have gone through all these steps but still it times out after telling me it has sent the **5 # to the server.

Please help!

http://www.obitalk.com/forum/index.php?topic=15094.msg95042#msg95042

Tauneutrino:
Does anyone know if this issue has been resolved? Also, is there a better method one can use or setup in order to be notified when there are service interruptions or other problems?

FoHo95:
Quote from: Tauneutrino on October 05, 2018, 12:58:34 pm

Does anyone know if this issue has been resolved? Also, is there a better method one can use or setup in order to be notified when there are service interruptions or other problems?


I just had success 30 min back setting up my Obi200 device.  I had send a service request yesterday just like the OBisupport had asked me to do, so I dont know if mine worked because of that or it was just luck.

tstmerchant:
Quote from: Ozweepay on July 22, 2013, 09:24:49 pm

Tx Shale.  My problem is resolved.

It had nothing to do with GV.  It was simply that the Obi was unable to be reached from the server.  I discovered the "self troubleshooting" link and followed that.  It said

1) Dial ***6 and update firmware if available.  I did that and there was an update available, but updating did not solve the problem.

2) Dial ***1 to obtain the IP address of the Obi (it speaks the IPv4 into your ear).

2a) Use a browser to connect to this IP and you will get a web page.

WRONG!  You will be prompted for a login and password, which is not given by the troubleshooting guide.  I guessed a few times and got it: "admin" and "admin".  That got me in.

2b) Set the Obi's DNS to 4.2.2.2 (a public DNS server).

2c) Reboot.

Then it worked.

I guess this VoIP stuff isn't exactly "just plug it in and go".  I mean, they could config the DNS in the factory for you, but they don't.  That means your DHCP has to serve the device a DNS that will work for it, and apparently that didn't happen.




Worked for me also! Thank you!!!

Kiaj:
I am having same issue, after dialing **5 1234 , nothing happens, how do I change DNS servver from obi202 browser ? I don't see DNS server under system status can be modified?

Thanks for your help.

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