Can't connect Obi to server [SOLVED]
Ozweepay:
Tx Shale. My problem is resolved.
It had nothing to do with GV. It was simply that the Obi was unable to be reached from the server. I discovered the "self troubleshooting" link and followed that. It said
1) Dial ***6 and update firmware if available. I did that and there was an update available, but updating did not solve the problem.
2) Dial ***1 to obtain the IP address of the Obi (it speaks the IPv4 into your ear).
2a) Use a browser to connect to this IP and you will get a web page.
WRONG! You will be prompted for a login and password, which is not given by the troubleshooting guide. I guessed a few times and got it: "admin" and "admin". That got me in.
2b) Set the Obi's DNS to 4.2.2.2 (a public DNS server).
2c) Reboot.
Then it worked.
I guess this VoIP stuff isn't exactly "just plug it in and go". I mean, they could config the DNS in the factory for you, but they don't. That means your DHCP has to serve the device a DNS that will work for it, and apparently that didn't happen.
FaithDugan:
Quote from: Ozweepay on July 22, 2013, 09:24:49 pm
Tx Shale. My problem is resolved.
It had nothing to do with GV. It was simply that the Obi was unable to be reached from the server. I discovered the "self troubleshooting" link and followed that. It said
1) Dial ***6 and update firmware if available. I did that and there was an update available, but updating did not solve the problem.
This worked for me :) Once the firmware was updated (which was pretty fast) I tried again and instantly connected my OBi100 device to the network. Thanks Oz!
Mouse:
And me thanks very much!
Lavarock7:
The DNS server used by your ISP may not have been working correctly.
Although I prefer to set DNS to Google, the Obis should get a valid DNS server from your router which should be getting it from your ISP.
FoHo95:
I have the same problem and I have gone through all these steps but still it times out after telling me it has sent the **5 # to the server.
Please help!
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