Hypothetical Service Continuity Issue

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Davoice:
Quote from: Zedd on July 25, 2013, 01:24:39 am

f they need more reliable POS credit card machines they should get one that can use cellular service.


Correction to your thought... they should not get CC machines that use cellular service. They should get CC machines that use TCP/IP (i.e. internet) connections and have a POTS failover built-in.

Cellular credit card terminals are EXPENSIVE.  But IP enabled terminals are the default for almost all major credit card processing companies now.  They just need to call their credit card company and ask for an upgrade to an IP enabled terminal. In some cases, these are even free because it costs the credit card processor less money to process IP based transactions (since it doesn't have to maintain phone lines for lots of machines to dial in at once).

This way, they can process whether they are on the Comcast internet connection or on the Cradlepoint.  And you can get an IP terminal w/ a POTS backup port built in so that if the internet connection goes down, it will still process on a land line.

PS... for security purposes, the hotel REALLY should have 1 copper based land line somewhere. Whether it's connected to a fax, the CC machine, whatever, also have dumb phone connected to it labeled "For Emergency Use Only".  That way, in the event of a catastrophe or major emergency, even if the cell network is down or Comcast is down, they have a real POTS line to make a call out on.

}Davoice

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