No LAN connection on OBI 100

[Petere]

I have an OBI 100 since about five weeks and it worked great.
Since yesterday it doesn't get a LAN connection. The LED for power is solid red. The LAN port on the router doesn't show a connection. I have connected a notebook to the LAN cable and it works. So, I am sure that the router and the LAN cable are OK.

What can I do?

[drgeoff]

I make three assumptions:

1.  You've already tried disconnecting and reconnecting the power without improvement.

2.  You already tried a factory reset. http://obihai.com/faq/Troubleshooting-sec/My-power-LED-is-red
If the link to the procedure isn't working, see http://www.obitalk.com/forum/index.php?topic=28.0.  Although only the OBi110 is mentioned, the hole in the bottom method should also apply to the 100.

3.  You are in the US.

Probably best to contact OBi. http://obihai.com/faq/Troubleshooting-sec/anyone-I-can-contact

[Petere]

I make three assumptions:

1.  You've already tried disconnecting and reconnecting the power without improvement.

Yes.

2.  You already tried a factory reset. http://obihai.com/faq/Troubleshooting-sec/My-power-LED-is-red
If the link to the procedure isn't working, see http://www.obitalk.com/forum/index.php?topic=28.0.  Although only the OBi110 is mentioned, the hole in the bottom method should also apply to the 100.

This helped! My settings were still there.

3.  You are in the US.

Yes.

Thank you!

[LeoKing]

Petere, I suggest you try to give the OBi100 a static IP address on the router using the MAC address of the OBi100 then power cycle both.

[drgeoff]

@LeoKing.

My interpretation of Petere's reply is that his OBi100 is working again.  How else could he know that his settings were still there?

[LeoKing]

I only suggested the OP set a fixed IP address for the OBi100. I never said your suggestion didn't work for the OP.

[Petere]

The OBI 100 worked again for half an hour. Then the LED turned solid red again. The router also doesn't show a connection. I tried a hard reset again and a reset over the phone, but the LED stays red. I think the hardware is broken. I'll send it back now.

[LeoKing]

The OBI 100 worked again for half an hour. Then the LED turned solid red again. The router also doesn't show a connection. I tried a hard reset again and a reset over the phone, but the LED stays red. I think the hardware is broken. I'll send it back now.

Yup, hopefully the replacement will work well for you.

[Petere]

I received my replacement today and the new OBI 100 works great.

[LeoKing]

I received my replacement today and the new OBI 100 works great.

Congrats!