HKBN 2B Obi110 or OBi100 settings
RonR:
Quote from: baor on April 09, 2011, 08:43:12 pm
Is there anyway we could have debug log for this device?
There is SYSLOG capability at:
System Management -> Device Admin
obi-support2:
You can run a syslog server on your PC.
On the OBi, under SP1/SP2 Service, enable X_SipDebugOption.
Under Device Admin, point Debug Server and port to the IP address and
port of the PC where you run your syslog server.
This could be a SIP Interop issue. May be HKBN does not like our INVITE request.
Please email your capture log file to support@obihai.com and we should be able
to figure it out and do something about it.
To help you remotely trouble shoot the problem, all we need is your 9-digit OBI number;
and you must add your device to OBiTALK if you haven't done so yet.
Thank you.
baor:
Quote from: RonR on April 09, 2011, 08:46:58 pm
Quote from: baor on April 09, 2011, 08:33:40 pm
Dialing regular phone number will have the 40 seconds delay you talked about. Does it mean stun.xten.com is closed?
I don't know the status of stun.xten.com, but I've always avoided it as it's often down. I just know that the OBi has a 40 second timeout on STUN server responses, so if it's not there, you wait 40 seconds before the OBi resumes processing of the call. I reported the problem to support via email back on 3/22 but got no reply and it was also discussed here in the forum, but apparently no action was taken.
I'm currently using stun.ideasip.com with no problems.
I have tried stun.xten.com and stun01.sipphone.com, stun.voipbuster.com, stun.ideasip.com.
Still could not dial out.
baor:
Quote from: obi-support2 on April 09, 2011, 08:51:01 pm
You can run a syslog server on your PC.
On the OBi, under SP1/SP2 Service, enable X_SipDebugOption.
Under Device Admin, point Debug Server and port to the IP address and
port of the PC where you run your syslog server.
This could be a SIP Interop issue. May be HKBN does not like our INVITE request.
Please email your capture log file to support@obihai.com and we should be able
to figure it out and do something about it.
To help you remotely trouble shoot the problem, all we need is your 9-digit OBI number;
and you must add your device to OBiTALK if you haven't done so yet.
Thank you.
IF I added the device, it will erase all of my settings.
I tried to use the portal in the very beginning. However, it would not register.
I could get it to register using manual settings......
I have no experience with syslog server. Any easy tutorial?
QBZappy:
baor,
Hi
Here are 2 free Windows syslog servers I have used in the past. They are easy to use.
http://tftpd32.jounin.net/
http://kin.klever.net/pumpkin
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