T-Mobile to Google Voice porting got struck for last two weeks
Matt113:
I know just from the subject it is obvious this topic does not belong here and it should be addressed with Google voice... unfortunately for the last two weeks my T-Mobile to Google Voice porting got struck with the same status saying "porting in progress", any number of posting to their forums hasn't resulted in even one reply (there is no customer service for GV) hence thought of asking here...
I bought Obi100 from Amazon and starting this porting process from Vonage to T-Mobile and then to GV. First part went without any issues and i got struck at the second part... any suggestions on how to resolve this... TIA
dircom:
more info needed
SteveInWA:
I assume you've gone back to the porting page at GV, and checked to see if you have any error messages waiting for you to resolve? Unfortunately, posting over in the Porting section of the GV forum is your only recourse. Matt from Google usually tries to get to these posts in batches, but he's been out on vacation. Hopefully you'll get an answer.
I've gotten to the point now of not recommending porting into GV, because of the high percentage of ports that get hung up somehow.
carl:
The very same thing happened to me. After several weeks I had to cancel the port. I called the CC company to reverse the charge before I did. I got my money back.
Check whether Localphone would be willing to port your number. Sometimes they are, sometimes not, but they will tell you. It's 99c/month for "unlimited" i8ncoming calls. You can still do your outgoing calls via GV, although Localphone charges only 0.5 c/ min for US mainland destinations.
Matt113:
Quote from: dircom on July 30, 2013, 06:03:32 pm
more info needed
I bought Obi100 from Amazon
Signed-up for Google account
Signed-up for Google Voice and got a new Google voice number
Configured Obi100 based on the instruction from the Obi website to use with my new GV number
Call quality was same as my vonage i.e., excellent I have 15/5 internet speed
Left like that for 3 weeks for me to test the new Obi100 with GV
I was very satisfied with the call quality except for couple of calls but that happens with VOIP calls
Now, I had 7 days left in my Vonage billing cycle, went to T-Mobile store bought a SIM
activated T-mobile SIM in my unlocked cell phone using online link
and requested to port my number from vonage
It took nearly 6 days as Vonage was holding my request based on in-correct ZIP
I called Vonage and everything went well and the number got ported to T-Mobile
Now I initiated a GV Port-in and paid $20, it threw an error based when I entered 1234 for my last 4 digits of SSN (I did not have SSN stored with t-mobile being pre-paid) and second time I entered 0000 and it went through and gave me a status of Porting is pending....
That's all it's been like that for 2 weeks
I wrote in there GV forum 4 times and I address Matt in his thread 3 times and contacted Google Wallet 2 times.... not even once anyone from forum or Google wallet address or responding to my plea...
After two weeks I wrote about this in this forum...
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