Can't get obitalk to configure GV

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barnum:
Thanks, I'm beginning to see that.
In any case, at this point - while we're diagnosing the problem - only the master device is actually configured to GV anyway. The secondary device is currently not configured at all (and Obitalk is still reporting GV "Service Not Configured").

Shale:
I found the "hard way" thread: http://www.obitalk.com/forum/index.php?topic=6350.0

Quote

In any case, at this point - while we're diagnosing the problem - only the master device is actually configured to GV anyway. The secondary device is currently not configured at all (and Obitalk is still reporting GV "Service Not Configured").

On OBiTalk you should have two OBi devices listed under "My OBi Endpoints". One of the devices should show not configured for each SP initially, but the other one should show "Connected" for the SP (maybe SP1) you are trying to set up for GV.

So at this point, concentrate on the one you are trying to set up for GV first. Pull the plug on the other one to avoid any confusion or interaction. After that one works, get the other one working using the *new* GV account.

barnam:
It turns out that the problem was far simpler (not to mention embarrassing): I am actually 500 miles away from the office where these Obis are sitting, and I finally figured I should confirm that the devices configured on the dashboard were the ones actually plugged in at the office. Turns out that they weren't...which would certainly explain why GV wouldn't configure!
Thanks for the help,
David

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