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Author Topic: Google Voice Down???  (Read 6385 times)
ez-obi
Newbie
*
Posts: 10
« on: July 10, 2013, 07:50:26 pm »
  July 10 Evening. -- IS GOOGLE VOICE down?? Cannot call out and cannot receive Calls
   Please Help! Embarrassed
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dwarf_tossn
Newbie
*
Posts: 2
« Reply #1 on: July 10, 2013, 08:17:55 pm »
Am experiencing the same issue here. Dial tone works, and it does call and ring phones, but they cannot hear me, nor can I hear them.

Also tried several gmail/voice accounts to dial from PC with headset, same results, so it's not the Obi100.

Location (it might matter): Central Florida
« Last Edit: July 10, 2013, 08:28:41 pm by dwarf_tossn » Logged
boke
Newbie
*
Posts: 10
« Reply #2 on: July 10, 2013, 08:19:38 pm »
Same thing for me  Cry
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lk96
Full Member
***
Posts: 147
« Reply #3 on: July 10, 2013, 08:24:31 pm »
just tried it out and work fine for me.
I'm on the east coast.

L.
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dwarf_tossn
Newbie
*
Posts: 2
« Reply #4 on: July 10, 2013, 08:31:48 pm »
OK, it is indeed working now, so we can keep making free unlimited calls. *whew*

I placed a call to my own number to check voicemail and it actually works now, but it is very static-y. Maybe they are doing maintenance or spilled a slurpee on the server.

Thanks for posting back that it works now, we dodged a bullet.
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DiamondGirl
Newbie
*
Posts: 2
« Reply #5 on: July 26, 2013, 07:46:21 am »
Mine was down yesterday all day (7/25)... noticed the green light was on my box so I made but did not complete one call this morning. What is going on? I go to the OBi Website and it says it's connected but I have no connection to make a phone call... Huh Very annoying.
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dircom
Sr. Member
****
Posts: 491
« Reply #6 on: July 26, 2013, 08:39:36 am »
my wife says she can receive calls, cant call out.
 I can call her obi to obi, I can call the CallCentric # and the Obi 202 will pick up the call
or by dialing the GV # associated with her Obi.  

Dashboard says Connecting to 429xxxxxxx.429xxxxxxx.xx.xxx   for the past 24 hours
same error msg on SP1 and SP3  (2 GV #'s connected to the obi)

I forward the two GV numbers to CallCentric
SP4, Callcentric DID says registered

[The other 2 Obi's in my dashboard say connected], have submitted a trouble ticket to Obi land.
« Last Edit: July 26, 2013, 08:49:46 am by dircom » Logged
dircom
Sr. Member
****
Posts: 491
« Reply #7 on: July 26, 2013, 08:58:15 am »
update, I got a response from OBI support within a few minutes of submitting a ticket

For some reason, your router does not provide the correct DNS server
address.
We then set the DNS server on your OBi to point to a good DNS.

Your OBi status with GV looks good now, you should be able to make/receive
calls.

Dashboard says connected now.
Excellent service.  Thank you Obi !
« Last Edit: July 26, 2013, 09:00:09 am by dircom » Logged
DiamondGirl
Newbie
*
Posts: 2
« Reply #8 on: August 03, 2013, 08:42:23 am »
Mine went down again yesterday and is still down - pointing the DNS number - is this something they have to do or is it something I could do?  Huh
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Smee
Jr. Member
**
Posts: 61
« Reply #9 on: August 03, 2013, 10:09:54 am »
Quote from: DiamondGirl on August 03, 2013, 08:42:23 am
Mine went down again yesterday and is still down - pointing the DNS number - is this something they have to do or is it something I could do?  Huh

This is something you can do.  If you are using OpenDNS (Actually I didn't have a problem using them, but others have) or some other malfunctioning DNS, you can go to your Obi Dashboard and select your device.  Then enter Obi Expert configuration and go to your network settings.  Only update DNSServer1 and DNSServer2 to point to your desired DNS servers.  I am using Google's which are 8.8.8.8 and 8.8.4.4.

Smee
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