Incoming calls on pots line port not ringing through to the phone.
gary-gary:
Quote from: Shale
Verrry strange indeed.
My parents tell me that while I was leaving a test message on it and they were listening... it seems the answering machine continued for several seconds after I hung-up.
They are going to see if another resident will let them test it on their line... perhaps their PBX line has some issue(s) that another does not.
Their apartment was at one time the office/model unit for the retirement facility. Possibly the office had multi-line digital phones connected to the PBX... was the conversion to analog circuits performed correctly? Bad card in the PBX? Who knows.
-gary
gary-gary:
Quote from: ianobi
Have you tried all of the "low voltage" suggestions at the same time? Such as:
TipRingVoltageAdjust
RingThreshold
RingValidationTime
RingerImpedance
The only parameters I've played with have been these, and only individually, not in combination:
TipRingVoltageAdjust
RingThreshold
RingValidationTime
Quote from: ianobi
Answering machine: Are you suggesting that when it is plugged into the OBi Phone Port it receives ringing and answers it? If so, then surely a phone would also ring? It does seem the answering machine is happier with a 48v "line" provided by the OBi Phone Port, rather than a low voltage line provided by the PBX.
The answering machine works fine (as do phones) when it is plugged into the OBi's phone port, and incoming calls are made via Google Voice. No incoming calls on the OBi's line port (w/PBX as source) make it to the phone port.
-gary
gary-gary:
Quote from: ProfTech
Interesting that your device has 2781M firmware. We knew Obi was shipping 2776 a while back but has never posted it. Now it looks like there are even newer releases. Makes one wonder what changes / updates there have been. The M suffix is interesting too.
Yes, I'm also curious where the bad DigitMap came from as well... was it in the unit as delivered... or did OBiTalk configure it during initial setup?
-gary
ianobi:
I would set these two to the low values:
TipRingVoltageAdjust
RingThreshold
Then try various settings of this:
RingValidationTime
gary-gary:
Quote from: ianobi
I would set these two to the low values:
TipRingVoltageAdjust
RingThreshold
Then try various settings of this:
RingValidationTime
We tried a number of parameter changes on my parents OBi110 yesterday... with no success. :-(
TipRingVoltageAdjust RingThreshold RingValidationTime
1) 3.35 default default
2) 3.35 19-23 default
3) 3.35 19-23 150
4) 3.2 19-23 150
5) 3.2 13-16 150
I also tried playing with these additional parameters...
RingerImpedance: only 2 choices High or Synthesized
RingIndicationDelayTime: 512 -> 256 -> 0
MinOperationalLoopCurrent: 10mA -> 14mA (10mA is the lowest value)
Nothing worked to make the OBi110 recognize and pass an incoming call on the Line input. Monitoring (and refreshing) the 'Call Status' page during ringing, always produced the same results: "Number of Active Calls: 0".
Has anyone managed to get an OBi110 working properly with a PBX generated analog input line? Do we need to give up on this and get 2-line phones, one line for the OBi and one line for the PBX?
I'm used to having to struggle at times with various technical problems, but I feel that I'm dragging my parents through this too. I originally sold them on this idea of moving their old phone number of 40-years to GoogleVoice so they could retain the number, and have free long distance too... now I'm wondering if it is worth the frustration they are going through. :-(
-gary
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