Can I Configure Inbound Calls To GV (SP1) To Be Forwarded Via SP2 Or Gateway 3
Lewy1:
I would like to be able to have all inbound calls to my GV number (SP1), to be forwarded to an international number via SP2 (much better rates) or via 1 of the gateways.
Can this be done, and is there a way to do this for specific callers and not all inbound calls to GV?
Thanks
Shale:
One way that is easy to set up is to put the "specific callers" as trusted callers on OBiTalk. Look up OBi Attendant in the admin.
Those users will get a voice... press 1 to ring the phone, and press 2 to call out on the other line. You may or may not require a password. If that is acceptable to you, that is going to be best. It gives flexibility with a pre-made mechanism.
ianobi:
Lewy1,
Shale's answer describes "two-stage dialling". It is how the OBi is set up to work and does give you the chance to include a password.
If you would like "single-stage dialling" with no auto attendant, then this would work:
Voice Services > SP1 Service > X_InboundCallRoute:
{(1222222222|1333333333|14444444444):sp2(011441179123456)},{ph}
Incoming calls from callers 12222222222, 13333333333 and 14444444444 will automatically route to international number 011441179123456 using the voip provider set up on sp2. All other calls will ring the phone attached to the OBi.
If there is a longer list of callers who you trust, then it's easier to put them in a User Defined DigitMap. If you label that "cot", then the InboundCallRoute would look like this:
Voice Services > SP1 Service > X_InboundCallRoute:
{(Mcot):sp2(011441179123456)},{ph}
Note that this method has no password protection. It is good for any very trusted numbers such as your own cell phone number.
It's quite possible to use both methods together. Post back here if you would like examples of that.
Lavarock7:
I think the OP wants ALL calls forwarded, rather than specific trusted callers.
ianobi:
I have been known to misunderstand questions, but I reckon Shale and myself are ok on this one :)
Quote
Can this be done, and is there a way to do this for specific callers and not all inbound calls to GV?
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