Can I Configure Inbound Calls To GV (SP1) To Be Forwarded Via SP2 Or Gateway 3
Lewy1:
Thanks everyone for the answers. You are both correct, since I wrote in my post that I would like to know how to do this for all callers, and also if it can be done for specific callers.
Just one more question: How would I do this for making outgoing call through gateway 3 or 4 etc. By the way can anyone point me to where the manual explains all this in detail.
Thank you again for taking the time to help.
drgeoff:
For the detail, but perhaps not a hand-holding explanation ( :( ) see the OBi Device Admin Guide. Page 174 (pdf version) "OBi call routing and digit map" for introduction then page 176 onwards - "Inbound Call Route Configuration". First paragraph of that includes "These rules tell the OBi how to handle an inbound call, such as sending it to the PHONE port (and ringing the attached phone(s)), sending it to the Auto Attendant for further routing (interactively with the caller), or making another call on a specific trunk to bridge with this call."
Lavarock7:
Quote from: ianobi on August 10, 2013, 10:29:50 am
I have been known to misunderstand questions, but I reckon Shale and myself are ok on this one :)
Quote
Can this be done, and is there a way to do this for specific callers and not all inbound calls to GV?
So you are going to make me eat my words, huh?
It appears we both are correct, I'm good with that! :-)
ianobi:
I'm OK with being half right :) Here's the answer to the other half of the question:
To forward all incoming calls on sp1 to a number via sp2 these values can be set:
Voice Services > SP1 Service > Calling Features > CallForwardUnconditionalEnable: Checked
Voice Services > SP1 Service > Calling Features > CallForwardUnconditionalNumber: sp2(011441179123456)
This can also be done using Star Codes, but is messy and requires script changes to specify one specific trunk.
The easiest way to forward all incoming calls on sp1 to a number via sp2 is this:
Voice Services > SP1 Service > X_InboundCallRoute:
{sp2(011441179123456)}
Normally Voice Gateways are set up to allow more options for outgoing calls and they are added into the Phone Port DigitMap and OutboundCallRoute so they can be dialled from the phone attached to the OBi. See here:
http://www.obitalk.com/forum/index.php?topic=526.msg3124#msg3124
However, if you only wish to use it to forward calls as described above, then you only need to refer to it in the sp1 InboundCallRoute:
Voice Services > SP1 Service > X_InboundCallRoute:
{vg3(011441179123456)}
Voice Gateways can only be used for outgoing calls using a voip provider that does not require registration.
Lewy1:
I would like to thank all of you who took the time to reply. :)
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