Have multiple Obi's, any benefit to having separate Obitalk accounts?
dircom:
Searched forums, and couldn't find an answer. I thought I have asked this before
Have multiple Obi's, any benefit to having separate Obitalk accounts for various family members?
thanks
ianobi:
Having them all in one account means only that account can make changes remotely using the OBiTALK portal. That may be a good or bad thing depending on who wants to make changes.
If all the devices are in one account, then the OBiTALK portal will put all of the devices in each others' "Circle of Trust". This means they all get access to each others' Auto Attendant and they can all directly dial through each others' Primary Lines. Again, this may be a good or bad thing depending on what you want. You can manually edit each OBiTALK InboundCallRoute to change how this works.
The devices will not show up in each others "Circle of Trust" menu. Don't ask me why! Only devices that are put into a "Circle of Trust" via the "Invite and Accept" method show up there.
dircom:
All of the places I have the Obi's are either at my locations, or family locations where people are computer illiterate, and would not know how to reconfigure anything - except my daughters.
One thing I thought of I occasionally use a 3cx softphone, and its been awhile since I set it up but I think it uses the PC app phone #.
How would the 3cx app work, if you tried to use that OBI PC app phone # on more than one computer?
also when I do call my daughters OBI (Obi to Obi **9-300-xxx-xxx) which is currently on a separate Obitalk account, I get a msg saying the number was rejected by the service provider
ianobi:
Quote
One thing I thought of I occasionally use a 3cx softphone, and its been awhile since I set it up but I think it uses the PC app phone #.
How would the 3cx app work, if you tried to use that OBI PC app phone # on more than one computer?
Yes, the softphone connects via OBiAPP and uses your softphone number 290xxxxxx. You can set it up on more than one computer, but it can only be logged in to one at a time. The last place you log in from will be the active connection and will disconnect any previous connection.
Quote
when I do call my daughters OBI (Obi to Obi **9-300-xxx-xxx) which is currently on a separate Obitalk account, I get a msg saying the number was rejected by the service provider
This is strange. By default any OBi number can call any other OBi number. Does Status > Call History on your local web page give any clues? The call should go out on OBiTALK1 with the format ob300xxxxxx. If you are in her "Circle of Trust", then you should get her auto attendant. If not, then you should ring her phone. Can you ring other OBi numbers such as the test number **9222222222? The only other explanation is that there is something odd about her OBiTALK InboundCallRoute.
dircom:
Every other function on my obi's work that I know of
I call obi to obi all that I manage on my dashboard
It does not matter which obi in the dashboard I am at, they all can call each other obi to obi
[The call quality seems to be better if I call this way, instead of dialing a GV #]
The only problem is I can't call her Obi directly
My daughter has a separate obitalk account. I am not in her circle of Trust
11:30:58 From PH1 To PP1(ob300xxxxxx)
11:30:59 Call Ended (404 Not Found)
I have verified the obi # twice with her
**9222222222 goes to silence (no ring)
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