No Rings on Phone Port (OBI with GV)

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Tazer98:
I recently installed an OBI110 with Google Voice and have been using it for about a week.  I’m a novice at telephony but have been doing quite a bit of reading both on this forum, GV forum and others (MichiganTelephone, etc).  Most of the basics are working but I just found out that incoming calls to my GV number do not ring on phones that are connected to the phone port (I’ve disconnected from the Telco and used my inside wiring to connect my 4 cordless phones).  Incoming calls do ring on my cell phone which is forwarded in GV.

Outgoing calls on any one of my phones works well.  No problems whatsoever.

I’ve read so much about ringing, etc that it’s all becoming a blur.  Can someone point me in the direction to solve this problem?  I’m assuming it’s a configuration setting either in OBI or GV.

Thanks,


Tazer98

RonR:
When you log into your Google Voice account, do you see the Google Chat entry in the phone list along with your cell phone?  If so, it must be enabled.  If it's not present, go to the associated Gmail account and make an outgoing call from the web page.  This should create the Google Chat entry in your Google Voice account (make sure it's enabled for calls).

devin197:
Hey RonR,
I'm having exactly the same issue, no ringing for incoming calls.  In my case, everything worked for a couple weeks, we had a day long power outage, and when it all came back up, I lost the incoming calls.  I re-setup the box using the google voice config tool again, I made sure google is forwarding to google chat, I've tried a couple of different phones, and still no incoming calls make it through.  It rings a few times and just goes straight to voice mail.  I'm not sure what else I can check, but I'm thoroughly frustrated with it.  Any help would be great.

RonR:
When the OBi phone should be ringing, does the call show up in Status -> Call Status?

The status does not automatically update, so you may have to click on Call Status more than once.

devin197:
Sorry Tazer, not trying to hijack this thread but...

RonR, I have called the line a couple of times while watching and refreshing the status>call status page and it just says "Number of active calls :0 ", nothing changes.  It just rings 4 or 5 times, and then goes to GV voicemail.

And again, I have set Google to fwd to chat, it is the primary email, I am only using it for google voice and this box, and I am logging out of Google completely.

Thanks.

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