Obi100 Alternating Red / Green
MGeorge:
Obi responded and offered me to send me a replacement device. Happy to know they do care about customer service. Good work OBI.
duile:
My Obi100 just started blinking red and green yesterday. Like others in this thread, I tried the troubleshooting guide and factory resets. Nothing has worked. I emailed Obi yesterday about it, and here is their reply:
Quote
Per your description, it appears this OBi is no longer working properly (electrically damaged), and it is already outside of the 1 year warranty.
We suggest you get a replacement OBi such as OBi200 model at amazon.com
, it is a newer device and has many more features.
I was using Vestalink with my Obi100, but had been having some dropped call issues and unclear phone lines. This might be just a sign that I need to change my home phone servicing, since I'm out of solutions (apart from buying another unit, but then again, I can also buy another phone service entirely). Helpful tips and solutions are welcome. Otherwise, this post is just to let others know of another person with the same issue.
cluckercreek:
You stated you had preformed factory resets. Have you tried the "hard reset" with a paper clip on the bottom of the Obi? I also wonder if the Obi is trying update to one of the latest firmwares.
duile:
Hi. Thanks for the tips. Yes, I did do the hard reset with the paper clip, and did a 30-30-30 reset, which I've done for routers. I also tried Obi's troubleshooting page: http://www.obihai.com/support/troubleshooting/alt and did the firmware update, about 3 times. Didn't work. Light still blinking red and green.
ceg3:
Quote
Per your description, it appears this OBi is no longer working properly (electrically damaged), and it is already outside of the 1 year warranty.
We suggest you get a replacement OBi such as OBi200 model at amazon.com
, it is a newer device and has many more features.
Has anybody upgraded from a working OBi100 to a 200 and had an even better experience?
Navigation
[0] Message Index
[#] Next page
[*] Previous page