Ringing Incoming Calls and Google Chat in Gmail
oremguy:
Oh, oh. Spoke to soon. Both of my service providers have gone to "service not configured." I repeatedly try to activate both of them to no avail. Sure would like to know what is going on.
GeorgeObi:
Very Weird.. All looks good on mine.
my first hunch was that maybe the obi go corrupte and you should re-load the firmware... but now you are saying that the web interface shows that SP is not connected to GV ...
not sure. maybe someone else with more experience can chime in
RonR:
Quote from: oremguy on January 19, 2012, 12:21:45 pm
Both of my service providers have gone to "service not configured." I repeatedly try to activate both of them to no avail.
In the case where Google Voice is the ITSPx SignalingProtocol, you must have AuthUserName set on the corresponding SPx for the service to be considered 'configured'.
In the case where SIP is the ITSPx SignalingProtocol, you must have ProxyServer set as well as AuthUserName set on the corresponding SPx for the service to be considered 'configured'.
You have apparently lost one or more of your OBi settings.
oremguy:
Apparently some of my problems were self caused and some were because of the Obi servers going down. As soon as they went back up my SP accounts showed up as configured. Still unresolved is the issue of my phone not ringing and having to forward my GV incoming calls through Callcentric in order to get my phone to ring. Would really like to resolve this issue.
RonR:
Quote from: oremguy on January 19, 2012, 02:02:23 pm
Apparently some of my problems were self caused and some were because of the Obi servers going down. As soon as they went back up my SP accounts showed up as configured.
The next time you get suspicious status from the OBiTALK Web Portal, log into the OBi directly and check the status there. The OBiTALK Web Portal status is often incorrect or not current and can greatly confuse the issue when you're trying to troubleshoot a problem. The OBi is a standalone device and doesn't need the OBiTALK Web Portal to function. It's the settings and status in the OBi itself that determine what is actually going on.
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