Line Port gives Busy Signal
lhm.:
Try this > Pick up hand set (off hook), check status. What do you see?
ripclaw:
Under Phone Port it says Off Hook, but still shows On Hook on the Line Port.
RonR:
Quote from: ripclaw on April 12, 2011, 07:55:58 pm
When I unplug it, I still get a busy signal
That's not good. With no power to the OBi, there's a relay that disconnects the OBi's LINE and PHONE jacks from the internal components and connects them directly together. This is a fail-safe that ensures you can still make emergency calls in the event of a power failure.
If I were a gambler, I'd bet on a defective OBi.
obi-support2:
ripclaw,
Please email support@obihai.com with your OBi number (printed on the back of the unit);
we can assist you with the problem and determine if this unit is defective.
Thank you.
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