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Auto Attendant based on number called
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Topic: Auto Attendant based on number called (Read 5794 times)
Hortoristic
Sr. Member
Posts: 304
Auto Attendant based on number called
«
on:
June 12, 2013, 08:39:04 pm »
I'm still trolling through the forums, but trying to see if only when I call one of my DID's on my OBI202, will it match my caller ID and answer with AA?
I have:
SP1 = GV
Sp2 = voip.ms DID
SP3 = Callcentric
SP4 = UK DID
I only want AA to prompt me when I call the specific Callcentric DID and match on a specific caller ID number.
This way I can continue call home which defaults to SP1 from my work, but if I call the Callcentric number, my AA will answer, and I can enter a new number to dial.
I'm using the web interface, not OBITalk - can someone direct what strings to change?
Thanks
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azrobert
Hero Member & Beta Tester
Posts: 4173
Re: Auto Attendant based on number called
«
Reply #1 on:
June 12, 2013, 09:08:32 pm »
Voice Services -> SP3 service ->
Add to the beginning of X_InboundCallRoute:
{(4801234567):aa},
Any inbound call on SP3 (Callcentric) with CallerID 4801234567 will be routed to the AA.
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Hortoristic
Sr. Member
Posts: 304
Re: Auto Attendant based on number called
«
Reply #2 on:
September 03, 2013, 07:01:21 pm »
How do I do this if I'm using SIP instead of registering CC on my OBI? Doesn't it just ring port 5061?
Also; to cut out the SIP Scanners, I have below in my X_InboundCallRoute
{(x|xx|xxx|xxxx|xxxxx|xxxxxx):},{ph1}
How do I add your logic to the string, where do I insert the: {(4801234567):aa}
Does it end up like this:
{(19142960000):aa},(x|xx|xxx|xxxx|xxxxx|xxxxxx):},{ph1}
«
Last Edit: September 03, 2013, 07:24:38 pm by Hortoristic
»
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tvBilly
Jr. Member
Posts: 32
Re: Auto Attendant based on number called
«
Reply #3 on:
September 03, 2013, 08:27:59 pm »
Quote from: Hortoristic on September 03, 2013, 07:01:21 pm
Does it end up like this:
{(19142960000):aa},(x|xx|xxx|xxxx|xxxxx|xxxxxx):},{ph1}
Looks like you're missing a { in your newly constructed string). I
think*
what you want is:
{(19142960000):aa},
{
(x|xx|xxx|xxxx|xxxxx|xxxxxx):},{ph1}
*
(I'm just getting started with my Obi200, so I could be wrong...)
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ianobi
Hero Member & Beta Tester
Posts: 1831
Re: Auto Attendant based on number called
«
Reply #4 on:
September 04, 2013, 02:35:15 am »
Quote
{(19142960000):aa},{(x|xx|xxx|xxxx|xxxxx|xxxxxx):},{ph1}
Looks good to me.
You could convert to the Oleg method to defeat sip scanners and use:
{(19142960000):aa},{>(17770001234):ph}
17770001234 is whatever appears in this value:
Voice Services > SP3 Service > SIP Credentials > AuthUserName
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tvBilly
Jr. Member
Posts: 32
Re: Auto Attendant based on number called
«
Reply #5 on:
September 04, 2013, 10:34:27 pm »
What does the > signify in the {>(17770001234):ph} fragment?
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ianobi
Hero Member & Beta Tester
Posts: 1831
Re: Auto Attendant based on number called
«
Reply #6 on:
September 05, 2013, 01:24:33 am »
tvBilly,
The simplified format of an InboundCallRoute is:
{caller>callee:terminal}
If you omit the callee, which is a common situation, then you can omit the > thus:
{caller:terminal}
In this case we are not specifying any callers, so the > needs to be there to tell OBi the next item is a callee thus:
{>callee:terminal}
In practice both caller and callee can be lists or digit maps. There can be up to four terminals separated by commas.
«
Last Edit: September 24, 2014, 04:35:40 am by ianobi
»
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ianobi
Hero Member & Beta Tester
Posts: 1831
Re: Auto Attendant based on number called
«
Reply #7 on:
September 05, 2013, 07:34:07 am »
Quote
You could convert to the Oleg method to defeat sip scanners and use:
{(19142960000):aa},{>(17770001234):ph}
I don't know why, but we all seem to have got into the habit of using too many parentheses. They are only required if caller or callee is a digit map. The parentheses do no harm. This works fine:
{19142960000:aa},{>17770001234:ph}
If we can, then let's keep it simple!
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