Receiving call. Silence on both sides

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joecandle:
I have obi200 set up with a google voice account.

I have no problem calling other people. Everything works perfectly.

However, when I receive phone calls, the phone always rings normally, but when I pick up, sometimes it works and sometimes it is complete silence on both sides of the phone. Nobody hears the other party.

I have cable modem router from Comcast. It is the SMCD3GNV

joecandle:
Does anyone else have this problem?

Did anyone resolve it?

Is the integrated cable modem router the problem?

Thanks

Shale:
Try putting your OBi into the DMZ of the router.

joecandle:
Thank you for your advice.

I have already done that and also stopped the firewall on my integrated cable modem router but the problem remains.

It is an erratic problem, not all the time, but frequently enough.

Once it happens, I will no longer hear the other party of the phonecall until I reboot the Obi200 device, by unplugging the power and replugging it.

Shale:
Quote from: joecandle on September 17, 2013, 08:33:43 am

Once it happens, I will no longer hear the other party of the phonecall until I reboot the Obi200 device, by unplugging the power and replugging it.

I don't know how to interpret that sentence. If you reboot the OBi during a call, the call will drop. So maybe you mean that the next incoming call will always work correctly after you have done a power cycle.

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