Call Back via Auto Attendant on the OBi Device

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QBZappy:
Cruize,

GV allows for 2 channels, it  looks like your SP also allows for more than one channel as well. That means you can be on a call and receive another call, or make 2 outgoing calls on the same SP. Some SP charge for this ability, charging double for both channels being used. If you have an unlimited monthly plan the 2nd channel might be included in the price.

I use voipms as one of my SP. They have unlimited channels if you select the pay by the usage plan. They charge for all the channels being used. If you select the monthly fixed plan they limit you to 2 channels, however with unlimited use.

yupeng:
Quote from: QBZappy on March 15, 2011, 11:51:44 am

Hi

This is my Call back setup. Works great.

{(<**2>(15142321234|5143161234|5145771234|x.5148811234)):aa($1)},{(102|112|703):aa},{ph}

Explanation:
1) <**2> forces outgoing calls to go over my GV account in my SP2. I figured I would set it this way because I setup Trunk Group1 as my primary line . Trunk Group1 looks for first available line. I wanted to control the calls going out only on the GV channel on SP2.

2) I have a voip account. When I call through that account my CID has 15142321234 in front. The rest of the numbers should be how the phone picks up the CID. This is the section of the setup which offers the Call back service.

3) second part after the comma I have extensions from a PBX going to the AA. You could just as easily put a phone number in there.

Any other number will ring the attached phone in normal fashion. The controls based on CID is great. I have unlimited incoming on my cell. I can use the OBi to make calls on my cell  without using any of my outgoing minutes. You don't let the OBi answer the call. Immediately after the first ring, you hang up. Your OBi will call back the number identified on the CID if it matches any of the numbers in the above config.


Can you tell me where to do this configuration?

Obvdobi:

I'm thinking about using it for my international contact to do this from their phone number directly to save normal international phone cost.  "To hang up before AA picks up" still carry the risk of being connected if the call was not ended in time.

Is it possible to let Obi refuse call (with busy tone) and then call back?

Stewart:
Quote from: Obvdobi on October 21, 2011, 05:18:35 pm


I'm thinking about using it for my international contact to do this from their phone number directly to save normal international phone cost.  "To hang up before AA picks up" still carry the risk of being connected if the call was not ended in time.

Is it possible to let Obi refuse call (with busy tone) and then call back?

You can't make it refuse the call, but there is a parameter "AA Service::CallbackAnswerDelay" which controls the delay before the AA will answer (in the callback case only).  The default value is 1000 ms, but you could set it longer, e.g. 30000,  if that's a concern.

Also, what country is your contact in?  If Localphone has access numbers there, you could set it up so your contact makes a local (or at least a national) call, so if it accidentally gets connected, the cost is lower.  If one of your SP1 or SP2 providers offers iNum, there would be no charge from Localphone (and that may overall cost less than the callback system).

RonR:
Quote from: Stewart on October 21, 2011, 05:45:19 pm

The default value is 1000 ms, but you could set it longer, e.g. 30000,  if that's a concern.


It's probably a typo on your part, but...

The default is 10000 ms which is 10 seconds.

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