Call Back via Auto Attendant on the OBi Device
hitwao:
Thank you very much for the offered help. I am sorry for not being very clear.
My objective is to have all calls transferred to my mobile in Cameroon through the fixed line connected to my obihai 110.
I have set up my device on obinet and on the Device Configuration - tatsihome I have set the obi attendant pin. Service provider 1 is google and service provider 2 is rynga.
First action:
I now ring my google number and the fixed line connected to obihai rings about 7 times and a female voice asks me to leave a message and i think this should be at google or sipgate. I expected obi attendant to ask for my pin to transfer the call through the fixed line of the obhihai to my mobile phone.
Second Action:
I now place a call to the fixed line attached to the obihai and it rings for 12 times until it stops ringing no auto attendant comes in to ask for my pin to transfer the call.
I dearly need call forwarding:-
1.) to my mobile phone for calls to the fixed line attached to the obihai 110. This seems difficult since the incoming call is through the fixed and the auto attendant has to use the same fixed line to call my mobile phone. I think i might need a rule here for the auto attendant to do this.
2.) Calls from the US to provider 1 the google account to be forwarded through auto attendant through the fixed line at obihai 110 to my CM mobile phone.
3.) Provider 2 will be used only for outgoing calls out by me so that while out of the house, I can use my mobile phone to call the fixed line at the obhihai and the auto attendant directs the calls out through provider 2. In which case the Obihai needs a rule to recognize my mobile phone number from the fixed line at the obihai and forward the calls through provider 2.
Right now the auto attendant thought configured does not work at all.
I will try to reset the device and start all over again.
Thanks
hitwao:
I resolved the problem by cancelling calls forward from my Google chat to my sip gate no. After this I made the call verification to Obitalk by dialing a series of 55...
I then dialed my Google number again and the obi attendant answered me giving me three options. I choose option 2, entered the pin code and was connected through the fixed line on the obihai 110 and dialed my wife on Camtel mobile in Cameroon.
I had some fun and prank on my wife later. I traveled and 100kms from my house, I dialed my Google no. was connected through the fixed line that has our home number on the Obihai to my wife's mobile. She saw but our home number and believed that I was in the house. When she got home and discovered that I was not home and finally got to me she was surprised and asked to know by what magic I could call her from home while I was 100kms away. I then explained to her my understanding magic of the Obihai product and technology.
Thanks Obihai. I am not an expert but am trying to learn to make the best use of this product for my family, friends, business and self.
mkarian:
Can someone please shed some light on using the Obi 110 via Method 2 for callback (AA Main Menu Option 3)?
I am located in Costa Rica, and my Obi 110 is hooked up to a landline here. I am trying to be able to call the Obi from a local cell phone to the landline number, and request a callback to the same cell phone so I can place an international call through SP1 (with the local call having originated from the land line--which is MUCH cheaper).
I can call in and get the AA to answer, then I select option 3, and enter **8 + (local cell phone number, which are 8 digits) and hangup. After a few seconds, the PHONE ATTACHED TO THE OBI rings, rather than the cell phone I called from. Any assistance here would be greatly appreciated!
RonR:
Quote from: mkarian on December 12, 2011, 10:59:06 am
I can call in and get the AA to answer, then I select option 3, and enter **8 + (local cell phone number, which are 8 digits) and hangup. After a few seconds, the PHONE ATTACHED TO THE OBI rings, rather than the cell phone I called from. Any assistance here would be greatly appreciated!
That should work.
Can you dial the same **8 + (local cell phone number, which are 8 digits) from the PHONE Port and reach the cell phone?
Have you modified the Auto Attendant DigitMap/OutboundCallRoute in any way?
mkarian:
Thanks for the quick response! Yes, dialing that way normally via the attached phone (**8+local four digit number) works fine for local outgoing calls via landline. No changes have been made to the default OutboundCallRoute settings. The only related setting I have is the AA "PrimaryLine" is set to SP1, but with dialing the **8 that shouldn't be an issue I wouldn't think.
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