Press 1 to accept call <--make this go away
MikeHardin:
I tried to turn off the "bypass call screening option" in the expert mode, thinking it would allow me to use GV call screening. Of course I found out it didn't. So I decided to set the Obi up with a CallCentric number and forward GV calls there rather than Google Talk, so I could get the screening back.
I changed the "bypass call screening" option back to it's original setting, I've reset all settings to original, I've done a hard reset on the device, NOTHING WORKS. I've got the CallCentric line up and runnning, but I have to "press 1 to accept calls" every time I answer it. Help!
SteveInWA:
I'm confused. Do you, or do you not, want INbound call screening to work with your INbound calls made to your Google Voice number, and answered on your OBi-attached phone?
If you want to screen INbound calls made to your GV number, then log into your Google Voice account, not your OBi, and enable call screening there. Conversely, if you don't want it, disable it there.
MikeHardin:
Yes, you are confused. If you read the post again you will see I'm no longer even using Google Voice with the obihai. I have set it up with a CallCentric account. What I want is to NOT have to press 1 to receive incoming calls. Currently when someone calls my CallCentric number (or if they call my GV number and it forwards to my CallCentric number) when I answer the phone I'm prompted to press 1 to accept the call. This is NOT from Google Voice, it's from the Obihai attendant. It happens even if I dial the CallCentric number directly (from another line) and leave Google Voice out of the loop altogether.
Steve, my settings in Google Voice are already correctly configured to screen calls. When I answer a Google Voice call on my mobile the screening works fine. What I have figured out from my own experience is that call screening does not work on the Obihai, if you have it configured as a Google Chat client, because for whatever reason, call screening doesn't work in Google Chat, even if you have Google Voice configured to screen your calls. But it took me a while to figure this out. That is why I initially tried turning off the obihai settings that bypass call screening. I thought it was an Obihai issue. It was not. But now that I have turned the "bypass call screening" option back on on the Obihai, it still screens calls. Except screening here isn't telling you who is calling, it's just making you press one to answer the call. Before I messed with the settings I didn't have to press one to answer calls. Now I can't get it to go away. Does it make more sense now?
I apologize I originally sent you this as a private message. I didn't mean to. I thought I was replying in the forum. Only when it didn't show up here did I find it in my outbox. Forgive a newbie.
Shale:
Look at the call history in you OBi. See what number is being recognized. Remove that number from your list of trusted callers in ObiTalk.
Then think about why that number is coming in as the caller ID. Is it your GV number, a Callcentric number, the phone you are testing from? If the lphone you are testing from, that will be funny.
If it is GV, then change GV to send the caller ID of the caller rather than your GV number as caller ID when it forwards the call.
Your original post seemed to imply you thought you were hearing the call screening prompt from GV rather than the OBi attendant voice.
MikeHardin:
Shale, I'm not clear how looking at the call history helps me turn off the "press 1 to accept the call" prompt from the Obi attendant. I get that prompt no matter who is calling, and no matter whether the call is routed through Google voice, nor whether it goes straight to the CallCentric number.
Also, I'm a newbie here and I'm not sure I know how to access the call history either.
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