Press 1 to accept call <--make this go away
Shale:
Quote from: MikeHardin on September 13, 2013, 01:13:53 pm
At this point the only thing I'm trying to accomplish is to be able to pick up the handset and say, "Hello" without being prompted to press 1 to accept the call.
Turn off call screening in GV. https://support.google.com/voice/answer/116933?hl=en
MikeHardin:
Never mind. I found the problem. It was a CallCentric setting.
I'm not sure how you thought turning off call screening in GV was going to help when it was not GV call screening. I told you it happened when I dialed the CallCentric number DIRECTLY. I told you it was a male voice, didn't announce the caller, and didn't offer a "press 2 to send to voicemail option."
Why would you keep giving me Google Voice solutions for a line that is using CallCentric?
Rick:
You should lose the attitude if you want others to help you in the future...
Lavarock7:
Quote from: MikeHardin on September 13, 2013, 01:29:29 pm
Never mind. I found the problem. It was a CallCentric setting.
I'm not sure how you thought turning off call screening in GV was going to help when it was not GV call screening. I told you it happened when I dialed the CallCentric number DIRECTLY. I told you it was a male voice, didn't announce the caller, and didn't offer a "press 2 to send to voicemail option."
Why would you keep giving me Google Voice solutions for a line that is using CallCentric?
Please understand that MOST people here are users such as yourself, not Obi techs. We spend hours looking at problems and solutions of others and try to help when we can. We are not paid.
I know that things can be frustrating, especially for new owners, but there are many times when a solution is found, the OP gave incorrect information.
I also have a callcentric account and I don't remember a prompt such as you stated. I accept that you found a setting for that and it solved your problem, but it *may* be a new option they added recently. I know they added subaccounts and other options recently and I personally have not reviewed them, because my line is forwarded and working, so I leave it alone.
By the way, when I saw your subject that included "<--make this go away" I stayed way from the topic because it sounded like a command to the powers that be, rather than a request to help stop the prompts. But that is just me :-)
MikeHardin:
You are right Rick. I apologize. I got a little frustrated.
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