Press 1 to accept call <--make this go away
Shale:
I suspect you will find that all calls appear to come from the same number. If that is the case, there are ways to deal with that.
To check the call history log:
1. If you do not know the IP address of your OBi, find IP address:
from your phone dial ***1 and listen for the IP address. Write it
down.
2.Let a comma represent a pause. On your connected phone,
dial ***0,30#, 1, 1 (for OBi202 for first time to enable WAN web access).
For OBi100, 110, 200 or subsequent OBi202 access instead dial just ***1.
Your OBi should read your current IP number to you. It is often
192.168.__.__ or 10.0.__/.___ where __ represents some numbers. Write
that down.
3. Enter the IP address that you wrote down into the address box on your
browser. If you don't know what a browser is, that means Internet Explorer,
Chrome or Safari. It could also mean Firefox, etc.
Be prepared to enter the password for your OBi. The username is admin.
4. On the left, click Status -> Call History.
MikeHardin:
Ok, I'm at home right now, and the obi device is in my office so I can't access the web interface for the device. But I have checked on obitalk and I have no trusted callers listed.
MikeHardin:
OK, checked the call log this afternoon. Inbound calls are coming from multiple numbers. Any other ideas?
Shale:
Quote from: MikeHardin on September 13, 2013, 10:17:09 am
OK, checked the call log this afternoon. Inbound calls are coming from multiple numbers. Any other ideas?
Thanks for checking. That eliminates what I was suspecting, but I now see I had misinterpreted parts of your postings.
Note that if the OBi is generating that voice, it is a male voice that starts "Welcome to OBi Attendant". But it would be the callers who hear the voice-- not you. I don't think you are hearing OBi Attendant. Yet you say "This is NOT from Google Voice, it's from the Obihai attendant." What makes you think that?
Looking back, I see things I found confusing. Your first post says "so I decided to set the Obi up with a CallCentric number and forward GV calls there rather than Google Talk, so I could get the screening back. " So at that point, you are using GV to receive the call, but you are having GV forward that to CC and the OBi is receiving the call GV via CC. I am sorry for my misunderstandings.
What does GV call screening mean to you? To me, "to accept Press 1" is an integral part of it. To you, it would seem to mean something else. Does the voice you hear sound like the voice in the video on this page? https://support.google.com/voice/answer/115083?hl=en While OBi has the X_SkipCallScreening for Google Voice, I have not tried that. I I would not expect X_SkipCallScreening to have any effect on a call coming in from CC.
I wouldn't know what to expect if I have call screening turned on in GV and also forwarding to a phone.
What are you trying to accomplish? I think you want your caller to say something to GV, and then you would then accept the call unconditionally. The admin document says "Google Voice offers a call screening feature such that you must press digit 1 before answering an incoming GV call. OBi device can be setup to automatically do that for you when you pick up the phone. To enable this feature on the device, set the X_SkipCallScreening parameter to YES (default is NO) (on the device web page, under the SP1/SP2 Service – CallingFeatures section). " OBi did not press the 1 for you as expected, so you thought the process would work better if you routed the call through CC. If you just want to get rid of the "to accept Press 1 " then turn off call screening in GV. https://support.google.com/voice/answer/116933?hl=en
So again, what are you trying to accomplish?
MikeHardin:
The call screening voice in GV is FEMALE. It first tells you who is calling, then prompts you to either press 1 to accept the call, or press 2 to send to voice mail.
The voice I'm getting when I answer calls on the OBI connected phone is a MALE voice that simply says "press 1 to accept this call". No announcement of who is calling. No option to send to voicemail. And I get this voice whether the person has called my GV number and it has forwarded to CallCentric, or whether the CallCentric number was called directly. If the CallCentric number has been called directly it cannot possibly be related to Google Voice.
At this point the only thing I'm trying to accomplish is to be able to pick up the handset and say, "Hello" without being prompted to press 1 to accept the call.
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