Trouble with Credit Card terminal but faxing works great
affled:
ianobi,
Thanks for your response. Guess I'll wait and see if any employees from OBi responds to how to force those commands without dialing a star code. Until then, I have no way of verifying whether these new features work...
Rick:
Quote from: affled on September 14, 2013, 10:38:57 am
ianobi,
Thanks for your response. Guess I'll wait and see if any employees from OBi responds to how to force those commands without dialing a star code. Until then, I have no way of verifying whether these new features work...
OBi doesn't respond to posts on the forum, at least in the 21 months I've been on here.
Using VoIP for credit card terminal transmissions or alarm system communications will be unreliable at best. I'd suggest you either using a POTS line as intended or explore what over the internet solutions are available to you - or utilize cellular.
QBZappy:
@affled,
Just a stab in the dark. Try putting it in the speed dial slot and dial from there. ex: "2#"
affled:
The following is OBi's support email response:
No. You can only use it w/ a “star code”
But star does not have to be a * code.
In some cases a work around is possible.
For example, if you only need to call 1 number (or the number is very different from a normal number),
you may try this work around:
Split the number into 2 parts. Suppose the number to dial is always 1408 123 4567.
You can use 1408123 as the “star code”, then add the following rule to your Phone port digitmap:
(1408123S0|<:1408123>4567)
You got the idea. You can play around w/ variations that work better for you situation.
At least give it a try to see if it works better first.
If it does, then you can consider adding * code prefix to all your devices, if possible.
ianobi:
affled,
Some of the OBi Support suggestion looks interesting, but some of it does not seem right to me. I have tried it out as I thought it might have other uses.
First set up your “Star Code”. Using the OBi Support number example and obiliving’s information we have this set up in a spare Star Code slot:
1408123, Modem Call, set($Noji1,200),set($Noec1,1),set($Cdm1,3)
Suggested DigitMap:
Physical Interfaces > PHONE Port > DigitMap:
(1408123S0|<:1408123>4567|… other rules here …)
The first rule makes no sense as the 1408123 should have been absorbed and used by the “Star Code”. The second rule is fine as it takes the last four digits 4567 and swaps the “nothing” that was 1408123 and puts the 1408123 back making the full number 1408134567.
I have tried it using this:
Physical Interfaces > PHONE Port > DigitMap:
(<:1408123>4567|… other rules here …)
This works fine if the digits are dialled in one by one as you might from a normal phone, or from a dect / programmed phone it works if a pause is inserted – 1408123P4567. This gives the “Star Code” time to absorb the 1408123 and the 4567 is passed on to the Phone Port DigitMap.
If you card reader dials very slowly, then it should work using the second DigitMap above. If you cannot reprogram the card reader number, then inserting a pause will not be an option.
I tested using different numbers and the Star Codes that change codecs, which I could observe in Call Status to see if the new rules were working.
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