OBi110 PSTN not working

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StevenD:
I have an OBi110, configured to use GV. That works perfectly.

When I plug a PSTN line (from Ooma) into the LINE port on the 110, it immediately causes the Ooma/PSTN to go off-hook and it doesnt release until it you unplug it.

Any ideas? Is it possible my Obi is defective?

Thanks!

Shale:

It is possible your Obi is defective.

I would first make sure that you are plugging into the Line jack on the OBI110.

Then try a different phone cord.

Then contact OBi with the OBi Support Chat.

StevenD:
Yeah, Ive done all that. A couple of times.  Thanks.

Shale:
Quote from: StevenD on September 15, 2013, 09:21:30 am

Yeah, Ive done all that. A couple of times.  Thanks.

What did they say?

StevenD:
Quote from: Shale on September 15, 2013, 09:53:11 am

Quote from: StevenD on September 15, 2013, 09:21:30 am

Yeah, Ive done all that. A couple of times.  Thanks.

What did they say?


Sorry, I meant I have double-checked the connections, reset the device, etc.  Im waiting on a response from support.

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