OBi Not Explaining Firmware Updates - But Wants Me To Like Them On Facebook?
drgeoff:
Quote from: dudlee on September 15, 2013, 02:24:40 pm
What is Facebook??
I believe it is a 'social networking' thingummy whatever that means. I know people who are on it but no-one that I class as a friend (in the proper meaning of the word) is.
Ostracus:
Quote from: Rick on September 15, 2013, 05:24:58 am
I see this company going to a reseller model where they no longer sell to end users and the reseller provides all the support.
I suspect those "upcoming" models may be the herald of things to come. Things is, what do those who've invested in Obihai do?
drgeoff:
Quote from: Ostracus on September 15, 2013, 07:25:36 pm
Things is, what do those who've invested in Obihai do?
Those who have invested in Obihai the company, ie the stockholders, and those who have invested in Obihai products, ie the end-users, are likely to have very different aims.
carl:
It is for an outsider impossible to figure out what is Obihai up to. That's the way corporations are- and their decisions are more often than not irrational.
Short of making proprietary devices I do not see any way they could let resellers do tech support unless they want to double the price which would be very much the end of the product.
There are, by all means, other ways, not too expensive, to make us happy without offering us a chance to win an unneeded product.
But it is what it is and we can only swim with the stream.
Johnny:
Can anyone explain the reasons as to why this company doesn't explain firmware updates and provide change logs?
Why would that be a problem? Simply too busy? Why is that so difficult?
Most other companies do provide these change logs and try to explain why an update was necessary.
I'm really starting to worry that something is very wrong with this outfit.
Too bad, as I really like their products and currently have two 110's and a 202, but I am starting to look elsewhere, because this lack of support on this forum is very troubling. I have quit recommending this product to others and will likely not purchase anymore myself unless things change.
Hopefully they change course and decide to get more involved on here, and also give us more info when an update is available as to what the update provides or changes.
Fingers crossed...................
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