Inbound call route Manila local or cellphone number

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johnruthsjca:
Thanks for the advice. Anyone had success doing manila incoming call route ?

ianobi:
johnruthsjca,

Have you tried putting the Manilla phone numbers in "Trusted Callers". Trusted Callers is in the menu selection on your OBi Dashboard. If you put numbers in there, then the OBi portal will update your InboundCallRoutes automatically. This will give those numbers access to the Auto Attendant.

If you look in Status > Call Status while a call is actually in progress, then you can see the CallerID of the incoming call. It will show as "Peer Number".

johnruthsjca:
Thanks. I will try to do that.

Question:

If I add trusted caller, it is for any of my obi device? Because I have 4 at different country. How can the obi recognize which obi will take the call?

ianobi:
If you have more than one OBi device on your OBi Dashboard, then I believe that any "Trusted Caller" will be added to the InboundCallRoutes of all the devices.

In Manila the caller will call a service provider on your Manila OBi110 and get the auto attendant of the Manila OBi110. Then they can use any service on that OBi110.

You can be more precise about how all this works if you wish to configure your own InboundCallRoutes. There's lots of examples on this forum.

johnruthsjca:
Thanks for the quick reply.

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